Lead Network Engineer

Lead Network Engineer Job description:Must Haves/Day to Day:· 15 years of experience in Azure· 15 years of experience in DevOps· CommunicationResponsive, Clear CommunicationTo TeamTo management & LeadershipTo CustomersTo PMO and Project leadership teamsTo Sr. Leadership & Cross DepartmentalTo VendorsTo Architectso Track and follow up on multiple threaded tasks effectivelyDrive updates and communication till resolutiono Project AdministrationCommunicate Status and Lead IC and Contractor team for large technology deploymentsLead effort to document standard operational process for new technology.Lead process creation and execution for complex technology installation Learn, understand, and drive new architectures and standards associated with all TSC architecture.Organize and Participate in Project design and organization with PMOHelp delegate functional project work to Engineer/Senior Engineer team.On assigned projects act as technical project manager working closely with project managers to build project plan, objectives, definition of done.o TrainingTrain and socialize new processes and technologies to peers and internal support team.Write and publish Knowledge base articles for internal and external troubleshooting and configuration processes.Review and approve KB articles written by other team members.Lead Team training in specialized areas of network work for other team memberso Inter-team CollaborationWork with other support teams to identify process gapsWork with other support teams to identify technology gapsActively develop and lead relationships cross-departmentallyHave visibility and contribute strategically to support roadmap.Represent networking at change and architecture review boards.o LeadershipLead communication efforts with leadership on high priority trouble issues.Strong verbal and written communication ability at a leadership level.Participate in organizing support team for larger initiativesParticipate in Strategy and Architectural Design SessionsBe able to answer leadership questions about network design and operationo Vendor relationsWork with equipment vendors to determine product roadmaps, software bugs, and device lifecycle needsWork with circuit carriers to improve capacity, redundancy and resiliencyo Intra-team CollaborationWork closely with architects to drive improvements to our network reliabilityWork with all networking engineers to explain projects, teach and assist with resolving chronic problems· DocumentationDefine documentation standardsDocument and create repeatable resolutions to common problemsManage the process to socialize resolutions with lower support tiersCreate and approve Knowledge Base Articles to socialize with Help desk and IT OperationsCreate in depth Network Documentation and Architectural network diagramsWrite Standard Procedures for support team to work fromWrite and publish standard architecture/Golden Configs· Support & After Hours On CallRegular rotation for on call after hours and weekendAbility to provided escalated on-call support for all networking issues (store, DC, datacenter, cloud)Lead P1 Troubleshooting bridge, delegate support tasks and information gathering for this purpose.Participate in Day 2 Change supportExecute change initiatives in all areas of network presenceTechnologyo Expert Level Network Route Switch KnowledgeOSI Layer Understanding/TCP Stack understandingUnderstanding of Common Protocols· BGP - Advanced (IBGP, Prefixes, Prefix lists, communities, traffic engineering & Route Propagation, EVPN for Vxlan environment)· OSPF - Advanced (Distance Vector, LSA Fundamentals, Area types, traffic engineering, Route Tables)· MPLS/LDP - Advanced (LSP's, synchronization, link state database)§ Fluent reading and understanding of Juniper & Cisco Configurations§ Ability to create/edit basic router & Switch Configurations without the use of a template§ Ability to peer review all network changes§ VXLAN spine/leaf architecture§ Define standards in collaboration with entire team§ Responsible for proof-of-concept lab testing and validation in support of change/project objectives in collaboration with stakeholders§ Define best practiceso Advanced Juniper/Cisco Configuration understanding§ Vlan Configuration/Understanding§ VRF Configuration/Understanding§ SVI/IRB Configuration/Understanding§ Expert understanding of Routing protocols· BGP Path selection, OSPF Area architecture· Protocol troubleshooting§ Deep understanding of Datacenter Architecture and its interaction with distributed networks.§ Define best practiceso SDWan vendor Specific Knowledge (Palo Alto CloudGenix)§ Understand the specifics of CloudGenix configuration§ Ability to make unscripted intentional Configuration adjustment§ Functional understanding of Store and DC SDWan Architecture§ Complete understanding of store and DC SDWan Architecture§ Define best practiceso Cloud (Microsoft Azure)§ Understanding of Azure cloud networking concepts§ Ability to deploy new networks/subnets in Azure§ Provide networking support to firewall, load balancer and server teamso Reliability§ Raise network reliability concerns to leadership and architects§ Monitor network capacity trends and recommend needed augments§ Lead holiday readiness as it pertains to networkingo Voice Platform§ Understanding of platform configuration standard§ Understanding of Voice Specific Protocols and how they travers our networko Wireless§ Senior level understanding of store Wireless Vendor Technology (Aruba)§ Functional understanding of Store AP architecture§ Ability to make unscripted intentional Wireless Configuration Adjustments§ Ability to process standard configurations and suggest changes for specific outcomes§ Ability to perform in depth troubleshooting and escalation of wireless issues.§ Functional understanding of DC Wireless Architecture.

Created: 2024-11-07