User Experience Designer

Job Title: UX DesignerLocation: Malvern, PA or Charlotte, NC (Hybrid)Duration: Long TermJob Description:Develop personas; understand usage/users.Develop a CX customer journey plan.Develop a plan to identify UX pain points for each persona.Develop a design system.PTE new developmentVAST/new portal developmentConsult with development teams on new development; provide wireframes/guidance as needed.Avoid initially.Deep design on new projects.Deep design on epics/new development. Skills - Research:Organize existing persona informationIdentify personasIdentify design targets (workstations, clients, browsers, screen resolution)User research - data (SQL, reports, analysis)User research - interviews (user groups, purchased groups, surveys)User research - other tools (observations, eye tools)Evidence of psychology, human-first, empathy based conclusions Skills - Analysis:Persona developmentJTBD - Jobs-to-be-doneJourney mappingInformation architecture Process mappingUser flows Skills - Design System:Figma/Story Book/Design SystemPrototyping/wireframingUI Theming/colors/typographyControls/responsive design - best practices Skills - Collaboration:Ability to work with Product; understand/discuss roadmaps.Ability to work with Engineering; understand/discuss frameworks, CSS.Ability to work with Architecture; understand information architecture, technology constraints.Experience with customer interaction/interviewsExperience running design workshops, facilitated sessions.

Created: 2024-11-07