Warehouse Operations Assistant Manager

LX Pantos America, Inc. endeavors to create customer value in various logistics areas, such as project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting, through its global networks that aim to reduce customers' logistics cost and provide top-notch services as well as its network systems that connect major ports and airports worldwide.At LX Pantos America, Inc. we look for employees who like a challenge and can leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and LX Pantos America. If you're looking for a growth opportunity, join us at LX Pantos America.We are currently searching for a highly motivated Warerhouse Operations Assistant Manager. CORE ROLES & RESPONSIBILITIESManage E-commerce field operation WH and transportation.Communicate between any customer and vendor for order and sales fulfillmentEnter and process into system any invoices issued to customersVerify and record any invoices received from vendorsMonitor and manage customer queries and issues; report to sales management for prompt solution findings as neededFacilitate customer service requests and inquiries with UPS (Claims, Tracking, etc.)Analyze sales KPIs (timely order fulfillment, customer satisfaction, etc.)Support the sales management with administrative tasks (sales quotes, proposals, contracts, agreements, etc.)Keep track and respond to any other ad hoc requests and tasks as assignedREQUIREMENTSBachelors Degree in Business Management, Business Administration, or related preferred.Bilingual in English and Korean is required.Minimum 4 years of experience in Logistics Operation or CS OperationsStrong interpersonal and communication (verbal and written) skillsAbility to work in a fast-paced environment within a team settingProficient in Microsoft Office (Outlook, Excel, PowerPoint, etc.)Job TypeRegular, Full timeBenefitsMedical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and generous PTOs/paid holidaysJob Location100% on-site in Long Beach, CABusiness HoursMonday to Friday / 08:30 AM to 5:30 PM

Created: 2024-11-07