Help Desk Technician

Company DescriptionBalboa Technologies offers managed IT services to companies in Southern California. Balboa provides end-to-end white glove customer service to their clients. Role DescriptionThis is a full-time on-site role for a Help Desk Technician at Balboa Technologies in Irvine, CA. The Help Desk Technician will be responsible for providing technical support, performing help desk support, and managing Office365 and similar web based applications.QualificationsRemotely Managing Computers Technical Support and Troubleshooting skillsHelp Desk Support experienceStrong problem-solving abilitiesExcellent communication and customer service skillsKnowledge of network systems and IT protocolsRelevant certification such as CompTIA A+ or Microsoft Certified IT Professional (MCITP)

Created: 2024-11-07