POS System Engineer

We are working with a client in Central Ohio to identify a POS System Engineer, The ideal candidate aligns with the responsibilities and qualifications outlined below.ResponsibilitiesInstall, configure, and support POS systems, ensuring optimal functionality and minimal downtime.Monitor and troubleshoot POS hardware, software, and network-related issues to deliver timely resolutions.Manage system upgrades, patches, and new software rollouts, minimizing disruption to daily operations.Collaborate with cross-functional teams to implement new features, customize system settings, and enhance the customer experience.Conduct regular system audits to ensure data accuracy and POS compliance with internal policies and security standards.Provide training and support to store teams and end-users, helping them navigate system changes and resolve basic technical issues.Document processes, configurations, and issue resolutions for future reference and knowledge sharing within the team.Qualifications5+ years of experience working with POS systems, preferably in a retail or hospitality environment.Strong knowledge of POS software, hardware, and peripherals, such as barcode scanners, receipt printers, and card readers.Proficiency in troubleshooting network issues related to POS systems, including Wi-Fi, Ethernet, and VPN configurations.Experience with POS systems such as Oracle MICROS, NCR, Revel, or other retail POS platforms.Familiarity with operating systems such as Windows and Linux, and knowledge of basic scripting is a plus.

Created: 2024-11-07