Paradies Lagardere PGA Tour Shop Brands Associate San ...

Position Description SummaryThe Brands Associate is responsible for delivering sales and excellent customer service in designated stores. This position performs tasks on the sales floor or in a support environment. The Brands Associate takes pride in the Brand, is passionate about product and delivering a positive shopping experience in a service focused, well-maintained and friendly environment.Duties And ResponsibilitiesPut the customer first at all timesProvide memorable, highly personalized customer service through needs analyses and product recommendations.Offer customers promotional products and servicesBe able to resolve customer service issues and escalate as requiredCreate and maintain good working relationships with fellow associatesMaintain store appearance with respect to visual merchandising, housekeeping and maintenance standardsEfficiently and accurately conduct customer transactions on our POSEfficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheldEfficiently and accurately complete any required process controls (paperwork, etc.)Follow company policies and procedures and maintain a safe working environmentProcess all point of sale transactions in a friendly, quick, and efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating ProceduresSuccessfully show consistent performance on quarterly selling observationsPosition QualificationsPassion for and knowledge of the Brand and product categoryDemonstrated selling experience in a service oriented retail setting. Preference towards the store's productsDemonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines.Demonstrated ability to promote product, influence customers and work with a team in a fast service environmentSignificant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services.Ability to work various shifts in a 7/365 team orientated environmentExcellent customer service skills and an ability to communicate effectively using the English languageStrong sense of personal prideSelf-starter able to prioritize and handle various tasks simultaneouslyCapable of working in a team environment and committed to driving sales resultsAbility to adapt to changing priorities and unexpected situationsAbility and willingness to accept and provide feedbackProficiency required in reading, writing, and mathematicsAbility to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirementsComputer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidaysPay Rate $17.00 per hour plus commission

Created: 2024-11-07