ServiceNow CMDB Architect

Job Title: ServiceNow CMDB ArchitectLocation: Onsite in Columbus, OhioContract Duration: Initial 6 monthsAbout the Role:Our consultancy client is seeking a skilled ServiceNow CMDB Architect to lead the design and implementation of their Configuration Management Database (CMDB) solutions. The role will be based onsite in Columbus, Ohio, for an initial 6-month period.Position Overview:As a ServiceNow CMDB Architect, you will be responsible for architecting, implementing, and maintaining the CMDB, ensuring accurate configuration data for IT operations. You will collaborate with cross-functional teams to optimize CMDB health, enhance data accuracy, and integrate ServiceNow IT Operations Management (ITOM) capabilities.Key Responsibilities:Lead the design and architecture of the ServiceNow CMDB to support business needs.Develop and implement data models, integrations, and service mappings for the CMDB.Ensure CMDB health by establishing and monitoring data quality metrics.Collaborate with stakeholders to gather requirements and design scalable solutions.Integrate the CMDB with other ServiceNow modules and third-party tools.Provide expertise on CMDB best practices and maintain compliance with ITIL standards.Conduct training and knowledge transfer sessions to upskill internal teams.Requirements:Proven experience as a ServiceNow CMDB Architect or similar role.Strong understanding of CMDB architecture, ITOM, and Service Mapping.Hands-on experience with ServiceNow Discovery, Integration Hub, and related technologies.Excellent communication skills and experience working in client-facing roles.ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA), are highly desirable.

Created: 2024-11-07