Content Strategist

OverviewGlobal brands trust knowledge management software to improve customer experience and reduce service cost by automating customer engagement and empowering employees. Top rated by Gartner, the company Knowledge Hub orchestrates AI and experts to deliver trusted answers to our client's customers, agents, and field staff.We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.ResponsibilitiesLead client engagements to discover, consult, and guide knowledge transformation projects using Company's novel Knowledge Method and our top-rated AI Knowledge Hub.Qualifications2-4 years of content strategy, content management, or knowledge management experience.1-2 years of leading enterprise client engagements (most company clients are large companies).

Created: 2024-11-07