Sommelier - Crane Club New York

Acclaimed industry veterans Chef Melissa Rodriguez, Jeff Katz and Tao Group Hospitality join forces to introduce a new restaurant in West Chelsea. Opening November 2024!Actively takes wine and beverage orders and shares their expertise in the wine and beverage menus to assist guests in beverage pairings to enhance the dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:Anticipate and accommodate the needs of the guestsMaintain general cleanliness of assigned stations and the entire venueProvides professional and exceptional serviceAccurately enter all orders into the POS systemFollow supervisor's instructions, communicate with and support co-workers while being a team playerPossesses in-depth knowledge of all food and beverage menus and the companyPossesses excellent knowledge of venues wine listWell versed in both classic and creative wine and food pairingsAssists in or leads staff education sessionsServes all alcoholic beverages in accordance with all state regulations and alcohol awareness training standardsComplies with Department of Health standardsWorks as part of a team and provides help and support to all fellow team membersAccurately completes all end-of-shift Wine Sales reportsCommunicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefsProperly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:Ensures the dining room is set for proper wine serviceIce buckets are prepared and maintained throughout serviceSide stations have sufficient stemware, decanters, etc.Wine storage rooms are well-maintained and organizedReports all breakage, and damage of equipment or furniture immediately to managementAttends and participates in daily pre-service meetingsAttends and participates in any training sessions or departmental meetingsLearn by listening, observing other team members, and sharing knowledge while leading by examplePortrays a positive and professional attitudeDemonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environmentsWorks as part of a team and provides help and support to all fellow team membersAssist and/ or complete additional tasks as assignedTRAINING REQUIREMENTS:Tao Group Hospitality in-venue sommelier trainingEDUCATION/WORKING KNOWLEDGE:Previous hospitality experience.Knowledge of proper wine service techniques, proper serving temperatures, glassware selection, and decanting.Fundamental knowledge of the wine regions of the WorldWine certification from an accredited wine institution preferred21+ years of ageSKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULEThe work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functionsAbility to write and verbally communicateMust have good positive energy throughout the dayMust be able to print legibly for team members, management, and guests to readMust be able to bend, kneel, and/or stand for extended periods of timeMust be able to move quicklyMust be able to push and lift up to 50 lbs.Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volumeExposure to hot kitchen elements or cleaning materialsMay work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be requiredExposure to cleaning materialsMay work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be requiredOffice, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environmentMaintain a professional, neat, and well-groomed appearance adhering to Company standardsMust be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous mannerAbility to maintain confidentialityAbility to handle a fast-paced, busy, and somewhat stressful environment

Created: 2024-11-07