Hiring Remote Customer Service Reps - Part-Time/Full-...

Customer Service RepresentativeHiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr.Entry-Level and Experienced Positions Available. As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business. You will handle customer relationships and assist with their individual service needs whilst delivering best-in-class customer service.Job DescriptionHandle specific Inbound/Outbound calls from customersRecognize individual customer service needs and resolve their inquiryProvide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customersMaintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of callRespond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriateAcquire detailed knowledge of product ranges and services to provide excellent serviceServe customers across the product portfolio and resolve a wide range of common inquiriesQualificationsHigh School DiplomaExperience in contact/call centerGood/Excellent Computer SkillsAbility to work with MS Word and ExcelEffective time management and self-accountabilityExcellent Written and Verbal Communication SkillsHigh level of professionalismReview additional details and apply on online.

Created: 2024-11-02