Onboarding Team Lead

Summary: At 61st Street Service Corp, we believe that the first steps in an employee's journey can set the stage for an exciting and successful career. We are seeking an experienced professional with a strong background in onboarding processes, team management, and compliance. Someone who excels at managing complex processes has a data-driven approach to improving efficiency and can effectively lead and motivate a team through a culture of trust and accountability. Must have excellent communication skills and an ability to collaborate at multiple levels of the organization. Experience with applicant tracking systems and HRIS platforms, particularly with reporting is a must.As the Onboarding Team Lead, you will be the architect of our new employees' first impressions, crafting an experience that resonates with our core values and accelerates their integration into our company culture. If you are a strategic thinker with a talent for communication, organization, and leadership, we invite you to apply and help us turn new hires into long-term assets.Duties and Responsibilities:Core Responsibilities:Oversee the New Hire On-boarding Process, including coordinating HR Team and new hire facilitator schedulesPresent Sections of New Hire orientation as scheduledCompliance Duties:Identify and forward background "considers" to the HR Manager for ban-the-box complianceProcess and maintain data on clearances (Persona non-grata, billing compliance, and eligibility of hire)Process drug screening, QFT testing and article 28 (if applicable) for new hiresCoordinate billing compliance, modules, assessments, and Epic training for all new hiresComplete Quarterly New Hire Compliance Reports for leadership/audit complianceEnsure compliance with salary ranges for new hires per Service Corp policies and proceduresTeam Management:Drive key performance indicators (KPIs) established by management, such as offer letter approval time, overall onboarding turnaround time, and accuracy ratesMonitor and motivate team performance to meet goals for efficiency, speed, and accuracy, enhancing client satisfactionLead the New Hire onboarding team, ensuring adherence to business processesLead weekly team huddles to foster a culture of team cohesion and continuous improvementPartner with the HR Manager on interviews for onboarding staffCoordinate input for performance appraisals with HR Director for the Onboarding teamEnsure clinical licensure certification process is completedCoordinate and lead New Hire OrientationEnsure adequate communication with new hires and departments regarding training and other relevant informationTroubleshoot challenges within the new hire process and escalate issues as neededAdministrative Responsibilities:Serve as administrator for the background check process for Columbia managersReview New Hire Audit reports from the Senior HR SpecialistProvide first-level approval for Offer Letters, ensuring both accuracy and timely deliveryEnsure all scanning, uploading, and organizing of new hire paperwork is completedAdminister SkillSurvey reference platform, including system management, end-user support, and provide training and guidance on platform usage to hiring managers and HR team membersBackup support for personnel requisitions in ATSInterdepartmental Collaboration:Partner with HR Operations Specialist as needed, serving as a subject matter expertCollaborate with HR Manager, Director, and cross-functional teams to address workflow challengesEnsure proper follow-up on new hire pending items, including monthly review with managementSpecial Projects and Improvements:Act as process improvement liaison for HR-related areasConduct thorough reviews with background check providers for insights and recommendationsOther related duties as assignedTechnology:Extensive experience with applicant tracking systems and HRISIntermediate level in MS Office particularly with Excel

Created: 2024-10-19