WIC Vendor Compliance Liaison
WV Departments of Health, Health Facilities, and Human Services - Charleston, WV
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Please note, by clicking Apply, you are requesting that a Talent Acquisition Team Member reach out to you regarding further application steps.Nature of WorkThe WIC Vendor Compliance Liaison is responsible for managing relationships with WIC Vendors (WIC Authorized Grocery Stores), and providing administrative coordination, development, and complex technical assistance for allegations of fraud, customer complaints and compliance investigations (i.e. inventory audits and compliance buys), a component of the Office of Nutrition Services (ONS) Retailer and Farmer Management Division.This position serves as a liaison to facilitate problem resolution and assures compliance with policies and procedures in accordance with federal, state and local statutes, standards, and administrative rule and regulations for all owners, operators, and managers of retail grocery stores conducting WIC transactions, WIC customers, and local WIC Agency Vendor Liaisons.They will conduct covert visits to high-risk WIC vendors statewide under assumed identity for assessment of vendor practices by conducting WIC transactions and observing customer service practices which have potentially significant impact and may involve sensitive legal issues, and serves as subject matter expert for the WIC Vendor Handbook and maintains retailers/farmers sections of the ONS website.Minimum QualificationsTrainingBachelor's degree from a regionally accredited college or university.Substitution: Additional experience as described below may be substituted for the required training on a year-for-year basis.Experience: Two (2) years full-time, equivalent part-time paid or volunteer experience in a technical or program area that is related to the area of employment.Substitution: Postgraduate education in a field related to the area of employment may be substituted for the required experience on the basis of fifteen semester hours for one (1) year of experience.ORMaster's degree in social work from a regionally accredited social work program from a regionally accredited college or university.NoteAppointment above the entry rate may be made at 5% for each six (6) months of successfully completed work as an intern in a practicum placement with the Department of Health and Human Resources for the Master of Social Work degree.
Created: 2024-10-11