Housekeeping & Maintenance Manager

The Housekeeping and Maintenance Manager is responsible for all aspects of the resort housekeeping and maintenance departments, utilizing leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards. Responsibilities will include overseeing the daily operation of the Housekeeping/Laundry and Maintenance Departments. This role will ensure that overall unit and common area cleanliness, as well as the resort units are maintained in working order, are within standard as outlined in our Quality Control Program. This individual will effectively manage the housekeeping and maintenance process, in conjunction with front office and other support departments, to ensure owner satisfaction. This role will hire, train, motivate, recognize, coach and develop guest service associates through implementation of incentives and training plans. The Manager will ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability. This role will also manage and support all financial aspects of the departments.How You'll Be Rewarded:Medical, Dental, and Vision Insurance within 30 days of hire.Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.Generous paid time off including holiday, vacation, and sick time accruals - accrue up to 29 days annually.Tuition Reimbursement up to $6,000 per year.401K Retirement Savings with company match up to 6%.Health & wellness programs including Health Coaches and incentives.Flexible spending accounts for health and dependent care.Various cultural diversity programs and Diversity Resource Groups (DRGs).Wish Day - 8 hours paid for volunteering for a local organization or charity.Numerous growth and developmental opportunities.A role with purpose - to ensure our guests experience the vacation of their dreams!What You'll Bring:Understanding of resort financials.Strong leadership skills.Excellent written and verbal communication skills.2-3 years of management experience at a resort or hotel.

Created: 2024-10-19