Product Sales Trainer - Material Handling
HD Hyundai Construction Equipment North America - Norcross, GA
Apply NowJob Description
Primary Duties: The Forklift Product Sales Trainers works closely with the Hyundai Sales Team and Dealer Sales Principals to instruct, train, and provide dealer support, communication, and implement training solutions for Forklift/ Product Sales Training.Effectively manage the Hyundai Construction Equipment Americas (HD HCE-NA) internal, dealer & vendor relationship with product support ensuring, dealer sales capability, customer satisfaction (retention) and increased sales. Works closely with the Director of Aftermarket to align & meet organizational objectives. Maintain an emphasis on serving the needs of the customer, best in class experience & promote a positive serve the client environment within the product support team. Interact with dealers to support the sales effort and overall satisfaction with the product/equipment.Responsibilities: Excellent working knowledge of class IV and V industrial trucks.Excellent presentation skills in the aforementioned areas.Must have extensive experience in an industrial truck field.Familiarity with Microsoft PowerPoint and related presentation systems and the ability to modify existing presentations and create new presentations and training material.Ability to research competitor's information and build comparison presentations.Possess strong public speaking and communication skills and be able to effectively conduct training classes and present training materials.Must possess an inordinate amount of patience and have the ability to interact and communicate effectively with different nationalities, ages and experience levels.Must be able to function well in a team environment to achieve training department goals.Must be a self-starter and able to stay on task, meet deadlines and make informed decisions with minimal supervisionMust be able to travel periodically (domestic and international) and be able to legally obtain a passport when necessaryProvide product training of Class 4 , 5 to our dealers regularly.Research the market of class 4, 5 and make the report to PM team and HQDevelop the sales tool through the comparison analysis test and provide the tool to our dealersWork closely with Dealers to communicate needs and schedule training accordingly.Maintain proactive communications to capture incoming feedback & outgoing messaging alignmentOther duties: Other duties and functions appropriate to the position as assigned by the manager from time to time.Maintain and Develop product brochures and forward-facing literature, product changes and other duties.Work environment and other requirements:The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. 25%-30% travel required. Accommodations can be made for handicapped employee. Travel only on an "as needed" basis.
Created: 2024-10-11