Works with internal and external customers to procure payment of Accounts Receivable balances due. Performs activities under moderate supervision. Processes payments made by customers. Prepares statements of accounts for customers. Answers basic customer inquiries. Prepares analysis of accounts. May conducts root cause analysis of late payments and suggests process improvements. Assists in preparing month end reporting. Participates in projects related to Accounts Receivable improvement. Performs other duties as assigned.