Insurance Specialist
VBeyond Corporation - Columbia, SC
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Must have Qualifications:Property and Casualty Insurance License Required1 year of customer service experienceRoles & Responsibilities:Responds to inquiries and requests from internal and external customers, including policy owners, financial advisors, and producers.Completes customer requests accurately and promptly using appropriate systems/applications.Builds strong customer relationships, fostering trust and confidence for a positive experienceCommunicates clearly and confidently to deliver excellent customer service.Records all call-related information for reporting purposes.Resolves inquiries requiring research or additional information, providing timely follow-upQualificationsHigh School Diploma required.1-2 years of customer service experience preferred.Excellent verbal and written communication skills.Strong research abilities and follow-up skills to resolve sensitive issues.Proficient with web-based applications and Microsoft Office; able to navigate multiple systems independently.
Created: 2024-10-09