Manager, Port Services (Operations)
Norwegian Cruise Line Holdings Ltd. - Miami, FL
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JOB SUMMARY: Responsible for assisting with Port Services, forecasting port costs, working with global partners, including port agents and other services providers in port, to maximize the value of the company by reducing costs and keeping a consistently high level of service in all destinations.DUTIES & RESPONSIBILITIES:Manage day to day operations, including variance discrepancies, forecast updating, and port prepayments.Collaborate with Accounting to ensure Port Incentives Receivables are properly reconciled.Recommend proformas to use with port agencies and other port services providers.Partner with leadership in developing annual port services and port operations finance budget.Partner with port agents and other vendors to identify port services savings.Manage relationships with port agencies and port authorities.Effectively manage a team of staff members to ensure resources are best utilized. Measure performance and provide training/coaching opportunities as needed.Manages production of deployment plans and any deployment-related ad hoc analyses, ensuring accuracy, timeliness, and alignment with strategic objectives.Support charter projects with regards to additional labor & equipment.Perform other job-related functions as assigned.QUALIFICATIONSDEGREE TYPE: Bachelor's Degree, Business Administration, Economics, Finance, or related field required.EXPERIENCE:Minimum of 5 years of experience in forecasting, port services, or deployment strategy within the cruise industry or related field.COMPETENCIES/SKILLS:Organized and detail oriented with ability to work independently and meet deadlines.High level of professionalism when communicating with vendors, shipboard staff, and leadership.Strong leadership and management skills.Must have excellent attention to detail, strong analytical skills, and the ability to manage a team.Able to lead cross-functional teams and collaborating with stakeholders at all levels of the organization.Understand Marine Exchange Program and port cost management functions.
Created: 2024-10-07