Healthcare Technology Manager
Renovo Solutions - Yakima, WA
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Why Renovo?Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing and maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a "customer first" philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company's Five Guiding Principles, which we have termed TRUSTTreat each other with care, kindness and respect.Respect our associates' responsibility of putting family first.Uphold the highest standards of excellence in all we do.Share our success with our associates, clients, partners and community.Treasure our people and promote from withinSummaryA RENOVO Healthcare Technology Manager functions as a facility's Biomedical or Clinical Engineering Manager within a Healthcare Organization. The Healthcare Technology Manager is the primary administrative contact for hospital leadership in regard to the facility Medical Equipment Maintenance Program. This person directs the activities of the department including selection, procurement, delivery of biomedical equipment and service as well as ensures that all implemented program elements confirm with TJC, DNV, or other agencies requirements, standards, and guidelines. The Healthcare Technology Manager is a key member of many inter-hospital committees such as life safety, environment of care, capital acquisition, budgeting. This person will have a well-established presence and relationship within the facility with customer satisfaction results and performance indicators being paramount.Essential Duties & Responsibilities:Responsible for day-to-day operation of the Biomedical Engineering department and resident staff technicians and specialistsCreates and assigns monthly scheduled maintenance workload, tracks work throughout the month, and provides accurate monthly reporting to facility leadershipApproves resident staff expenses, PTO requests and timecardsMonitors service repair activities completed by resident staff technicians, field service technicians, and vendor/manufacturer technicians while onsiteMandates complete and accurate medical equipment inventory of ALL biomedical devices; ensures that all service documentation is completed in a concise, standardized fashionEnsures that all RENOVO and facility performance indicators are metEnsures that all purchase orders and requests for parts are completed without undue delayPrioritizes balance of service repair and scheduled maintenance workloadWorks with RENOVO Clinical Engineering staff to perform annual program quality audits; follows up on findings to ensure survey readinessMeets with hospital department leadership frequently to discuss needs and opportunities of each departmentDevelops relationship with Hospital senior leadership and C-Suite personnelCommunicates with key hospital leadership through participation on various committeesAssists in planning, evaluation, acquisition, service and disposal of biomedical equipmentAssists in education of proper usage and in-servicing of biomedical equipment to end usersParticipates in projects regarding biomedical equipment and network integration of medical devicesEvaluates and reviews service contract information to make sure that the needs and goals of the healthcare organization are metMonitors and tracks medical device recalls and safety alerts; follows up to make sure that appropriate action is takenAddresses customer and employee issues in a timely manner, escalates to the RENOVO Regional Director of Operations as necessaryProvides resources to participate in the investigation of medical device related incidentsMaintains all facility assigned test equipment to the original manufacturers requirements; responsible for annual calibration of assigned equipment including acquiring and filing the appropriate documentationWorks with the District Manager to drive the Integrated Systems Management program including scheduling and attending meetings with Hospital IT personnelReviews policies and procedures annually; provides feedback and updates to the plans as neededCompletes on-boarding and RENOVO orientation for new employeesResponsible for making sure that the Hospital HR department requirements are met for each resident employee; appropriate documentation filed for reference as neededDrives training and education of biomedical internship technicians and apprenticesMotivates and leads the team by setting annual goals for each technician and the department, monitors and tracks throughout the year, provides feedback for improvementPerforms other duties as assigned Required SkillsPossesses a working of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devicesHas extensive understanding of life-support and diagnostic support devices and their usage within the healthcare settingBasic knowledge of regulatory accrediting agencies and survey processesUnderstanding of a basic Medical Equipment Management Program and the required policies and procedures withinFamiliarity with Hospital HIPAA policies and proceduresRequired CompetenciesAccountability - takes ownership of assigned work and responsibilities, follows through and closes the loopCommunication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information; makes sure that the needs of the customer are metFinancial Acumen - Considers financial impact of all decisions as they pertain to both RENOVO and the healthcare organizationIntegrity - Can admit mistakes, is direct and truthfulCustomer Service - demonstrates a "customer-first" mentality, focused on meeting the needs of customers and captures feedback to make improvementsPriority Setting - Prioritizes assigned schedules and workloadKnowledge - Advanced understanding of general and life-support patient care devices and certain diagnostic equipment and how they are used within the facilityTeam Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues, drives employee success through the RENOVO Performance Management programSupervision - Manages the staff and day-to-day workload of the departmentRegulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan compliesGiving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the teamEducation/Special TrainingH.S. Diploma or equivalent requiredAssociates Degree or DOD equivalent training requiredBachelor's Degree, or other higher level of education pertaining to this job description preferredCBET, CHTM, or similar preferredRequired Work HoursForty hours per week during daytime and evening hours. Scheduled work hours may change. Overtime may be required or permitted with prior approval. This position may be included in the on-call rotation for the facility.Reporting And Supervisory ResponsibilitiesThe Healthcare Technology Manager reports to - Regional Director, OperationsThis position has supervisory responsibilities of the resident staff techniciansPhysical RequirementsThe Healthcare Technology Manager must be able to speak, hear, see, read, write, type, dial, reach, bend, climb, crawl, crouch, kneel, squat, and twist. Must have near vision, far vision, depth perception, and be able to distinguish colors. Must have sensory ability to distinguish hot, cold, range of temperatures, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors. Must be able to carry or lift up to 50 pounds routinely.Travel Travel will not be required for this position, unless otherwise specified. Rarely, if any travel, including airline travel and overnight stays, may be requested.ClassificationFLSA: Non-exemptAdministration:Understand and observe company policies and procedures.Relationships:Utilize teamwork in your daily activity and insure customer satisfaction.
Created: 2024-10-07