Restoration Estimator
Rumsey Construction & Restoration - Columbia, SC
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Rumsey Construction & Restoration (RCR) is an industry leader in Columbia, SC, Charleston, SC, Charlotte, NC, and Augusta, GA. RCR is a local, independently owned and operated restoration, reconstruction, and remodeling company that specializes in disaster response; fire, water, smoke, and storm damage. We provide our services to residential and commercial property owners working with insurance based claims and repairs related to the loss.Our Core Values:Teamwork, Resolute, Adaptability, Innovation, No Task Beneath UsMission:At Rumsey Construction and Restoration, our business philosophy is simple: go the extra mile - every time, for every client. We want to build lasting relationships with our customers. Every time we work with someone, we believe it is our responsibility to give them an outstanding experience - quality craftsmanship, attention to detail, superior customer service, and practical solutions that are suited to their needs and budgets.Overview:Our Estimators play a vital role in reviewing, administrating, drafting, and communicating complex residential and commercial mitigation and reconstruction job files across our offices in the Southeast region. This position involves creating accurate estimates, understanding client and industry requirements, managing the delivery process, and maintaining client expectations regarding timelines and quality. Estimators are expected to utilize Xactimate software and other tools to generate comprehensive estimates for restoration and reconstruction projects, ensure the full scope of work is documented, and negotiate all invoices with insurance carriers and adjusters. This position directly reports to the Director of Claims.Responsibilities and Duties:Provide hands-on management and problem-solving in the field when neededProven ability to multitask and is detail orientedAbility to work within a team or independentlyProficient in assessing the extent of damage and help with site inspections Create detailed and accurate estimates in Xactimate, including diagrams and line items, for submission to insurance companies and clientsPrepare estimates according to industry standards and specific client guidelinesReview, analyze, and validate field documentation, including scope, sketches, and photographsUtilize project documentation tools such as XactAnalysis, Moisture Mapper, and MICAPackage estimates with necessary supporting documents and photographs to ensure transparency and completenessCommunicate progress and any necessary modifications of plans to all stakeholdersNegotiate all invoices, including those related to repairs, mitigation, abatement, and contents, with carriers and adjustersReach agreements on all repair estimates with carriers, adhering to cost guidelines or appropriately escalating the caseMaintain correspondence and timely responses to carriers and adjusters regarding claim negotiationsEnsure estimates and claims are kept in an approved or closed status and meet or exceed margin goalsParticipate in internal quality assurance processes to ensure accuracy and compliance with company standardsMaintain a professional, positive attitude and appearance at all timesWilling and able to be accessible by phone or our phone serviceQualifications and Skills:Prior experience in estimating within the restoration and/or construction industry IICRC certifications (WRT, ASD, FRST, OR AMRT) preferred Related experience in Construction, Restoration, and/or Insurance Proficiency in Xactimate and XactAnalysis; experience with other estimating software is a plusExperience in negotiating with insurance carriers and an understanding of insurance claim processes preferredStrong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google WorkspaceComfortable with utilizing company and industry specific programs, software, and applications in accessing and uploading documents, forms, and reportsAbility to read, understand, and interpret construction documents and terminology Familiarity with moisture mapping, damage assessment, and abatement proceduresStrong negotiation skills and ability to maintain a positive working relationship with all parties involvedWillingness to stay current with industry standards, attend training sessions, and continuously improve estimating skillsDemonstrated ability to work effectively in a fast-paced, team-oriented environmentExcellent communication skills with a focus on providing feedback during the estimating processStrong problem-solving aptitude and ability to make informed decisionsExcellent organizational skills and keen attention to detailSelf-motivated, goal-oriented, and able to work independentlyStrong mathematical skills and understanding of procedures to ensure compliance with company guidelinesPersonable and professional, whose dedicated to customer serviceExcellent negotiation and conflict-resolution skills, particularly with insurance adjustersDesire to continually learn new thingsAble to pass a background checkAble to provide a valid driver's licenseFluent in English
Created: 2024-10-04