Head of Operations
JJ&S Environmental Services - Anaheim, CA
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Position OverviewJJ&S Environmental Services is seeking a dynamic and experienced Head of Operations to join our team in California and help us grow both in size and performance, while ensuring smooth operations across our regions. The ideal candidate will be a problem-solver, people manager, and process optimizer who thrives in a fast-paced, project-based environment and can effectively lead a growing team. This position requires on-ground presence and the ability to travel between our operational areas in San Diego, Los Angeles, and Orange County. Salary is 100 - 120k depending on qualifications and experience.As main responsibilities, the Head of Operations will:1) Lead the company's operationsSolve challenges to ensure timely project executionDrive continuous improvement by designing and implementing new operational processesOptimize resource allocation and planning across regionsPartner with Branch Managers and Office Leaders to support teams and monitor projects and warehouse management.2) Develop and grow the teamServe as the ultimate responsible party for the Operations team's performance, driving excellence across all operational activities in San Diego, Los Angeles, and Orange CountyManage and mentor two Branch Managers, guiding their development and ensuring alignment with company goals.Help the Branch Managers to develop and upskill their team (Superintendents, Lead Technicians, Technicians), including formal certifications for Asbestos, Mold and Lead handling.Ensure alignment and coordination between different departments and regions within the rapidly growing company.Partner with Operations Analytics team to ensure an effective support to regional operations.Manage performance metrics and implement data-driven decision-making processesAdapt operational strategies to support and facilitate rapid company growth across all regions3) Ensure clients and partners' high satisfactionSupport commercial team in external relationships, including homeowners (end clients) and business partners, when needed (i.e. problem solving, key account management).QualificationsProven leadership experience (4+ years) in project delivery and team performance optimizationExperience managing technicians or field workers (10+ people) in a growing, fast-paced environmentStrong problem-solving skills and ability to think critically under pressureExperience in environmental services, construction, or related industries Excellent communication and stakeholder management skills, including client-facing experienceWillingness and ability to travel between San Diego, Los Angeles, and Orange County operational sitesSpeaking Spanish (verbal communication) is a plusWhat We OfferCompetitive salary and benefits packageHealth insurance401k with 6% company matchVehicle Allowance or company vehicleGas CardBusiness Expense AccountVacation/Sick leaveCell phone reimbursementOpportunity to make a significant impact in a rapidly growing environmental services companyDynamic work environment with diverse projects and challenges.About JJ&S Environmental ServicesWe are committed to providing the best abatement services in our industry. We are a young team growing rapidly. We will invest in your professional development by providing you with the support of our team, education, and training to grow as a manager and perform to the best of your abilities.We are A Great Place To Work Certified Company. This is an achievement that very few companies in the restoration industry have ever obtained.
Created: 2024-10-04