AR Collections & Cash Specialist (REMOTE)
TeamHealth - Louisville, TN
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TeamHealth is named among the "150 Great Places to Work in Healthcare" by Becker's Hospital Review and has ranked three years running as "The World's Most Admired Companies" by FORTUNE Magazine as well as one of America's 100 Must Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organizations is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.Career Growth OpportunitiesBenefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment401K program (Discretionary matching funds available)GENEROUS Personal time offEight Paid Holidays per yearJOB DESCRIPTION: The AR Collections & Cash Posting Specialist is responsible for collections and cash applications within the Non-CBO Contract Revenue Department.This is a remote opportunity however it's preferred this person sits in the Eastern Time Zone.ESSENTIAL DUTIES AND RESPONSIBILITIES:Assist with monitoring the aging of accounts receivable and contact customers to secure payments on outstanding balances. Identify problem accounts and escalate as appropriateHelp with resolving customer issues to minimize payment disputes and AR adjustmentsResolve discrepancies between invoices and appropriate accounting supporting recordsResearch client-related inquiries and issues as needed. Provide backup or credit facilities due to billing issuesCollaborate with various business units to ensure the accuracy of the A/R aging and work with the Regions on collection efforts; make recommendations as neededEnsure all cash received is applied to the appropriate customer account promptly and accuratelyResearch unapplied or unidentified payments in a timelyMaintain accurate and complete up-to-date client contact informationReconcile all month-end activities for Cash ApplicationOther duties as assignedJOB QUALIFICATIONS:1-3 years of business-to-business collections and cash application-related experienceDemonstrates proficiency in Microsoft Office and must have experience with MS Excel and the ability to create Pivot Tables and V-LookupsCommunicates clearly and concisely, both verbally and in writingExperience with Lawson software, specifically the Lawson (AR), (BR), and (AC) modules, is a plusStrong attention to detail, analytical, and research skillsEstablishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectationsExcellent time management skills to complete multiple tasks and meet stringent deadlinesSelf-motivated and able to work independently of immediate and direct supervisionPHYSICAL / ENVIRONMENTAL DEMANDS:Job performed in a well-lighted, modern office settingOccasional standing/bendingOccasional lifting/carrying (10 pounds or less)Prolonged sitting and prolonged work on a computer/PCThis position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax), and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, it may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule, and/or more than five days per week.
Created: 2024-10-01