ServiceNow Admin
Oreva Technologies, Inc. - Miramar, FL
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Role: ServiceNow AdminLocation: Onsite Miramar Florida (Locals only)Duration:6+ yearsType: Contract to PermNote: Must be local to FL.Job DescriptionWork with business users to identify and refine business requirements and workflows. Providing ServiceNow configuration and customization assistance including, but not limited to screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third-party software integrations. Gathering requirements across business units and working closely with the Service now technical team for designing, configuring and customizing new applications and modules. Work with maintenance partner and their teams in USA/India to get the changes implemented in ServiceNow. Work with offshore team to manage key ServiceNow project reporting into onsite director.Primary Responsibilities:Support of projects that will include process improvement initiatives and new process / application creationDirectly interacting with ServiceNow platform usersInteracting with ServiceNow development resources and offshore resources also (who work Us time shift)Developing innovative approaches utilizing ServiceNowPreferred Qualifications / Assets:Experience with ServiceNow Agile ManagementExperience with ServiceNow Custom applicationsExperience with support telecom and mobility.Experience with process improvement ServiceNow.Willing to learn in a fast-growing environment.Excellent team player.Experience with ServiceNow access management.Experience with ServiceNow identity management.Required Qualifications: 3+ years' experience with ServiceNow configurationUndergraduate degree or equivalent work experienceHealthcare industry experience is a plusFamiliarity with ServiceNow developmentProficient with ServiceNow reporting3+ years of experience gathering and documenting requirements from Client / Business
Created: 2024-10-01