Import/Export Customer Service
Best Transportation LLC - Newark, NJ
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Best Transportation, a successful drayage trucking company, in business for over 41 years, is seeking a qualified professional import export customer service representative with a drayage and transload focus to support our operation and customers. This position is specific to import & export customer service with transloading/warehouse customer service focus and experience. Please note this is not a warehouse position, this is an office-based customer service position.JOB DECRIPTION:Logistics/Trucking customer service with drayage and or import/export knowledge/experienceCustomer Servicewith warehouse/transloading focus experienceProcessing delivery orders from start to finish.Communicate and provide information by relevant methods both internally and externally to assist operations and customers.Maintaining the highest level of customer satisfactionProviding customer reports and updatesCoordinating with warehouse/transload teamCoordinating with customers for shipments and pick upsScheduling delivery appointments.Solid Communication and Interpersonal Skills - communicating effectively and efficiently with customers, steamship lines, dispatch, management, and co-workers.Detail oriented and accurateStrong, working Microsoft Office knowledge, specifically excel and outlookMust have a positive attitude, high energy and be a team player!Must have an excellent work ethic.Profit Tools knowledge is a huge plus!
Created: 2024-09-16