Field Service Manager
LHH - Poland, OH
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Job Description: Field Service ManagerPosition Type: Full-TimeExperience Level: Mid-Level to Senior-LevelIndustry: Industrial Inspection/Field ServicesKey Responsibilities:Manage and coordinate a team of field service engineers responsible for on-site industrial inspections and service tasks.Develop and maintain service schedules, ensuring timely response to customer requests and service requirements.Oversee the implementation of inspection protocols, ensuring compliance with industry standards and customer specifications.Conduct quality control checks on field reports and inspection results, ensuring accuracy and consistency.Provide technical guidance and training to field service engineers, fostering a culture of continuous improvement.Collaborate with internal teams, including customer service and engineering, to resolve customer issues and enhance service quality.Maintain relationships with key clients, addressing concerns, and ensuring customer satisfaction.Ensure compliance with safety regulations and company policies during all field operations.Qualifications and Experience:Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.A minimum of 5 years of experience in industrial inspection or field service management.Strong leadership and team management skills, with a proven ability to lead and motivate teams.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.Knowledge of industry standards and regulations related to industrial inspection.Preferred Skills:Experience with industrial inspection techniques, including non-destructive testing (NDT), ultrasonic testing, or similar methods.Familiarity with project management tools and practices.Ability to adapt to changing field conditions and customer requirements.Willingness to travel to various field sites as required.H1B Sponsorship is NOT available for this position
Created: 2024-09-16