Client Trade Support

About the PositionWe're looking for a Client Trade Support team member to help support and grow Jane Street's client-facing trading businesses. Specifically, you will assist our low-touch equities and options businesses in various ways, including:Monitoring the real-time health of our client-facing trading infrastructure Working with trading desks and technologists to understand and react to issues that arise throughout the dayWorking with developers to identify and prioritize internal and external projects that enhance our offering Shepherding new counterparties through the onboarding processActing as the first point of contact for a wide range of client issues, including technical questions, real-time order handling, clearing and settlement inquiries, data queries, and general troubleshootingAbout You2+ years of experience in electronic equity or options executionComfortable operating in a Unix environmentPossess a customer service mindset with strong client-facing skills and experienceExperienced with installing, administering, and supporting FIX connectivity and related applicationsHold a sense of responsibility, ownership, and urgency for the work you doAble to perform and prioritize under pressureOrganized with excellent attention to detail Thrive in a team-centric environmentIf you're a recruiting agency and want to partner with us, please reach out to .

Created: 2025-02-15