IT Business Analyst

A great experience starts with you!Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.Job Title:IT Business AnalystPay Details:The annual base salary range for this position in California is $88,000 to $110,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, educationtraining, internal value, peer equity, external market demands, and organizational considerations.We are seeking a detail-oriented and results-driven Business Analyst to join our dynamic team. The ideal candidate will have a strong background in analyzing business processes, identifying business requirements for new technology implementations or optimizing existing technology solutions, and developing strategies to enhance operational efficiency. Experience with implementing leading CRM, Business Intelligence, Property Management or ERP systems is highly desired. This role requires excellent communication skills and the ability to work collaboratively with cross-functional teams to achieve business objectives.ResponsibilitiesBusiness Requirements CollectionSupport and partner in the identification and prioritization of business requirements for future technology solutions.Champion the cultivation and refinement of these business ideas into actionable implementation plans including deliverables such as: business case, detailed requirements, fit gap analysis, change management and user training needs, and vendor fit analysis.Cross-Collaboration with stakeholders to identify, analyze, and document business requirementsConduct interviews, workshops, and surveys to gather information.Process AnalysisAnalyze existing business processes and workflows to identify inefficiencies and areas for improvementDevelop process maps and documentationSolution DesignWork with IT and other departments to design and implement solutions that meet business needsEnsure solutions align with company goals and industry best practicesHelp design, document, and maintain system processes for the support knowledgebaseData AnalysisAnalyze data to identify trends, patterns, and insights that can inform business decisionsUnderstand and ensure data integrity and protect sensitive informationDevelop reports and dashboards to communicate findings to stakeholdersReport on common sources of technical issues or questions and make recommendations to IT teamTestingValidation, Training and SupportDevelop and execute test plans to ensure solutions meet business requirementsCoordinate user acceptance testing (UAT) and address any issues that ariseSupport technical implementation activities by defining and performing the appropriate quality control processes related to testing, validation, and deployment effortsDevelop process documentation, standard operating procedures (SOPs), and training materials to support process standardization and knowledge transferAssist in supporting change management responsibilities such as providing training and support to end-users regarding procedures, and best practicesContinuous ImprovementIdentify opportunities for continuous improvement in business processes and end-user technology solutionsCollaborate effectively with colleagues across the business and technology landscapeStay current with industry trends and best practicesSkillsBachelor's Degree with 4+ years of experience as an IT-focused business analyst or project managerProficient knowledge in generating business requirements, data integration needs, execution dependencies, and process documentationDemonstrates strong teamwork and a poised, professional, positive demeanorExcels as an innovative problem-solver, implementing creative solutions and takes initiativeStrong collaborator - works well across departmentsAI Toolset Knowledge is preferredPossesses exceptional written and verbal communication abilitiesAdapts well to changing demands and priorities, thriving in ambiguityProficiency in business analysis tools and software (e.g., Microsoft Visio, Excel, Miro)Experience with project management methodologies (e.g., Agile, Waterfall) is a plusAbility to work independently and as part of a teamAbility to learn and adapt to new software and technologyCommits to delivering exceptional customer service with personal accountability Will work side-by-side with super users across different business divisionsKnowledge, Skills, and ExperienceEducation - Bachelor's DegreeExperience Required - 4+ YearsThis position is pany:OC Sports & Entertainment, LLCOur Commitment:We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Created: 2025-02-15