Client Engagement Manager - Technology

Job DescriptionClient Engagement Manager - TechnologyLocation: New York metro areaHire Type: Full-timeVertical: Financial MarketsRole SummaryeClerx is expanding its team of client engagement managers (CEM) with a technology focus. The majority of eClerx Financial Services clients are large financial institutions. In order to provide the best support for these clients eClerx has both relationship managers who have an operational focus and those with a technology background. The current focus of the person will be in a relationship management or business development function.eClerx has a targeted set of products with which we have had success over our 20+ year history. Selling specifically technology into these large banking and buy-side firms is a highly-visible focus at eClerx. The team is growing rapidly and has need of more talent and bigger and better ideas.Key Responsibilities Be an escalation point for communication between clients and eClerx Look for new opportunities to advance our clients' businesses and capabilities and carry a targeted annual quota Work with all levels of clients from individual contributors to C-level management. Technology know-how, management acumen, and the ability to seek out and realize new opportunities. Interface with all functional areas from marketing to sales, product development, solution design, and delivery Manage a large number of concurrent tasks, client relationships and oversee ongoing projects is required Explain complex concepts in simple-to-understand terms to others.Eligibility Requirements 5-15 years' experience in technology roles such as development or business analysis 5+ years in a client-facing business development role is required Demonstrable understanding of software development including the entire SDLC from conception to release and support Knowledge of working in Financial services domain is a pre-requisite Knowledge of multi-tier and cloud-native architectures and associated platforms and technologies also a plus DevOps or CICD knowledge is a plus Experience on selling large software projects is desirable, especially useful is experience in global projects with multiple teams (geographically and skillsets) Previous experience working in a consulting capacity, for a firm that implements projects for other firms, is a plus Solution design skills, system architecture, a plus A successful history of finding, selling and delivering opportunities to clients is needed A collaborative, friendly, hard-working attitude also required Ability to think outside the box always appreciatedIn the US, the target base salary for this role is $150,000-$225,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.About eClerxeClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

Created: 2025-02-14