Remote Bilingual (Korean/English) QI Data Coordinator

Company DescriptionWHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguidesâ„¢ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job DescriptionWHAT YOU'LL BE DOINGWork in a fully remote environment and virtually engage with company and team in your daily work.Subject Matter Expert (SME) on entire scope of MA Part C & D quality measures, Stars rating, customers and quality initiatives under various commercial and governmental payers.Collect quality measure data using various EMR systems.Conduct proactive patient outreach initiatives to identify and address quality gaps, engaging with patients to educate them on preventive care measures, schedule necessary screenings or appointments and facilitate adherence to treatment plans, thereby contributing to improved health outcomes and closing quality gapsManage daily work using multiple systems and applications-EMR systems, payer portals, vendorcustomer quality systems, Guidehealth applications, Microsoft 365 for Excel, Word and PowerPoint and Teams for messaging and meetings.Work with patient lists, gap lists, sourced health data and medical records in your daily work. Pivot and adapt to optimize customer performance and quality earnings.Leverage all quality related resources to ensure accuracy and completeness of work- NCQAHEDIS® specifications, coding documents, quick reference guides.Prioritize daily work to meet various quality reporting deadlines and municate quality performances, barriers and improvement strategies both internally and with customers.Follow all established policies and procedures for various QI workflows to ensure overall success.Collaborate w customers, payers, co-workers to accomplish daily work.Participate in all departmental and payer sponsored webinarstrainingssupport calls throughout the municate professionally and develop positive relationships with co-workers, customers, providers and providers' support staff.QualificationsWHAT YOU'LL NEED TO HAVEBilingual Korean and EnglishAssociate degree or greater in related field or certifiedlicensed professional-CMA, LPNMinimum 1-3 years of experience in healthcare setting; time spent workingchartingdata abstraction via EMR systems, knowledge of medical terminology, MA quality measuresMinimum 2 years' experience in Medicare Advantage Quality data abstraction and patient outreach as strategy for quality care gap closure and medication adherence initiatives.Tech savvy in managing the technical side of this position-working with health data, working in excel and PowerPoint, navigating multiple systems and applications.Highly skilled in verbal and written communications.Strong attention to detail, organized and ability to meet hard deadlines.Ability to collaborate w others and work effectively with management, co-workers, and customers.WOULD LOVE FOR YOU TO HAVEExperience in quality improvement initiatives and data submissionsProficiency in Electronic Medical Record (EMR) software and cloud platforms.WHAT YOU GETUse your skills to make a meaningful impact in healthcare.Work with a great team in an awesome work petitive compensation.Great benefits like flextime time off.Additional InformationThe hourly rate for this role is between $28-32 hour plus $1.50 per hour for bilingual language skills.BENEFITS:While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.Take Time for Yourself: We offer Flexible Time Off tailored to meet your needs and the needs of the business, helping you achieve work-life balance and meet your personal goals.Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with PENSATION:The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensurecertifications.OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth's values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATAThis position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth's custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTSGuidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The recommended internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.

Created: 2025-02-11