Coordinator, Development Operations

Job Summary: The Coordinator, Development Operations is responsible for all WMC Network gift processing, acknowledgments and gift receipting, invoicing and pledge reminders, expense tracking, and mailings. The position reports to the Director, Development Operations.Responsibilities: Opens and logs mail daily to review and code where gifts are designated for gift processing.Processes all gifts via mail, credit card, online, payment processor imports, gifts-in-kind, donor advised funds, payroll deductions, and wire transfers (stocks and cash).Scans all gift documentation into Salesforce and shared drives.Ensures proper entry of gifts into the database with appropriate coding and packaging and acknowledgment letterstax receipts are produced in a timely manner.Ensures all cash, checks, and credit card donations are batched to Finance Department in a timely basis with appropriate documentation and sends daily batch deposit reports to Finance.Prepares and mails acknowledgment letters, tax receipts, and tribute letters within 24 - 48 hours of receiving gift.Generates and mails pledge reminders and invoices.Assists with payment voucher creation for vendor invoices.Assists on-going data cleanup projects. Maintains accuracy of contact information in database and review gift, pledge, biographical and other related reports to review data for accuracy and make corrections when needed.Works in a multi-disciplinary, team-oriented environment.Performs other related duties as neededQualificationsRequirements: Experience: One to three years of experience working in development, required Exposure to health care, strongly preferredKnowledge of leading Fundraising CRMs (Salesforce, ROI Solutions, Raiser's Edge) as well asdigital platforms (Marketing Cloud, Classy, Fonteva, CONGA) preferredSalesforce NPSP experience strongly preferred Education: High school diploma or equivalent, requiredAssociates degree or Bachelor's degree preferredLicenses Certifications: NAOther: Highly organized with the ability to work independently while demonstrating initiative, innovation, and flexibilityStrong verbal and written communication skills with the ability to interact and communicate professionally with individuals at all levels of the organizationComputer proficiency in Microsoft Suite applications, including strong Excel and WordStrong knowledge of applicable IRS regulations regarding philanthropic contributions and Generally Accepted Accounting Principles (GAAP).Strong knowledge of gift processing procedures, established record of database management, fundraising processes, and donor relations.Working knowledge of fundraising principles and practices desirable

Created: 2025-02-10