Receptionist/Scheduler- Greenwich Neurosurgery

Job DescriptionStamford Health is a well-established, award-winning Healthcare System with multiple locations in CT. As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer: Competitive salary Sign on bonuses for designated positions Comprehensive, low-cost health insurance plans available day one Wellness programs Paid Time Off accruals Tax deferred annuity and (403b) pension plan Tuition reimbursement Free on-site parking and train station shuttle Childcare partnership with Children's Learning Center The ReceptionistScheduler will provide the full scope of reception and administrative office support services to the practice.Responsibilities for Internal Candidates Greets and directs visitorspatients courteously and professionally. Obtains, verifies andor updates patient demographic information. Collects co-pay and copy of the patient's insurance identification card. Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required. Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary. Maintains strong current knowledge of policies and operating procedures. Initiates calls as requested by Physician, Office Manager or other professional staff. Responsible for openingclosing office duties as needed. Photocopying, faxing, and distributing documents as required and in a timely manner. Maintains order of document processing area supply closets, notifying Office Manager of the need to order supplies, ensuring all supplies are distributed upon receipt and kept in their designated areas. Maintain copy machines, ensuring all supplies are on hand; call for repair when required. Responsible for the management of incoming and outgoing departmental mail; dating as required, sorting, distributing and generating responses as appropriate and in a timely manner. Demonstrates ongoing commitment to customer service excellence and supports the customer service plan. Practice and adhere to Stamford Health's "Code of Conduct" philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability. Completes required continuous training and education, including department specific requirements. Complies with departmental organizational policies and procedures and adheres to external agency requirements. Performs other duties as assigned. Qualifications for Internal Candidates High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred. Demonstrated strong interpersonal, organizational skills. Effective communication skills, both verbal and written English proficiency required Ability to function independently with minimal supervision within the scope of knowledge and authority of the position. Computer skills required (MS Office Word and Excel). Solid phonecustomer service skills. Knowledge of office equipment operation (hospital computer system, telephone system, fax machine, copy machine, etc.). Ability to handle sensitive and confidential information. Ability to perform complex administrative tasks. Ability to work under pressure in a fast-paced and at times hectic environment. Careful attention to detail. Ability to work both in a team and independently. *We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.About UsAbout Stamford HealthStamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system's 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation. Stamford Health is known for its expert, person-centered care through its many recognitions and partnerships. U.S. News & World Report has recognized Stamford Hospital as a High-Performing Hospital. The Centers for Medicare and Medicaid Services (CMS) rated Stamford Hospital as a five-star hospital for Overall Quality and The Leapfrog Group awarded Stamford Hospital an "A" for patient safety. The American Nurses Credentialing Center has granted Stamford Hospital Magnet Status, which recognizes superior patient care with the highest level of safety, quality, and patient satisfaction. Stamford Health is Planetree Gold-Certified for Excellence in Person-Centered Care and is a Certifiedâ„¢ Great Place to Work. Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center's nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health's Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center. Dedicated to being the community's most trusted health care partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit . Like us on Facebook and follow us on Twitter, Instagram, YouTube, and LinkedIn.

Created: 2025-02-09