Club Server/Bartender

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.We're seeking a Club Service Technician to join our Operations Team in New York City at multiple Convene locations. The Club Service Technician will report directly to the Service Manager.Availability is required on Tuesdays, Wednesdays, and Thursdays from 4:00 PM to 9:00 PM, with additional open availability on Mondays and Fridays.What You'll Do: The Club Service Technician will provide genuine anticipatory service to members and guests in all aspects of hospitality and club services. In this position, you will interact with our members and ensure they have a great experience. At all times, the Club Service Technician is expected to be attentive to our members' needs and make them feel welcome, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Greet all clients with enthusiasm and friendlinessMaintain a warm and friendly demeanor at all timesProvide world-class service, in accordance with our Brand StandardsFollow all Company beverage recipes and procedures.Develop an understanding of beverage programs including espresso drinks, wine selections, cocktails.Proficiently prepare espresso, tea, non-alcoholic and alcoholic beverages.Set up, replenish, and maintain the private dining roomAccommodate all guests in the loungedining room area and accurately take all food and beverage ordersDevelop relationships with membersAccurately answer member questions about culinary and our spaces in a friendly mannerFollow checklists and Standard Operating ProceduresPerform facility maintenance and movement of furnitureMaintain safe, clean, organized, and well-stocked work areasResponsible for constant sanitation, organization, and proper food handlingHave full knowledge of menus, recipes, and other pertinent informationPerform opening, mid-shift, and closing duties in accordance with company standardsPerform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making roll ups & dry setsMaintain a professional appearance at all timesPerform additional duties as assignedWhat We Look For: Minimum 1 year of extensive server experience, ideally in fine diningBartending and Barista knowledgeBasic knowledge of food and beverageProven excellent communication and interpersonal skillsProven good organizational skills and proficient in multitaskingMust be highly motivated and ready to lead other team membersA food Hygiene or Food Handling Certificate preferredTIPS Certification preferredFlexible and long hours sometimes requiredAbility to move, carry, push, pull, and place objects up to 25 pounds without assistanceAbility to reach overhead and below the kneesAbility to stand, sit, and walk for an extended period of timeCompensation: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Full Time Hourly Rate: $24This role is also eligible for Convene's annual incentive performance bonus plan.This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Who We Are:Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room AV, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.Learn more at Here For You: At Convene, you'll receive:Health and WellnessExcellent health coverage for you and your family starting day one247 virtual care through Centivo CareEmployee Assistance Program: emotional well-being and support for everyday lifeFertility & family planning through KindbodyTime Off and Work-Life BalanceGenerous paid time off plus time off for your birthdayA Holiday closure each year to allow all employees to unplug and rechargePaid time off for new parents: maternity, paternity, adoptionFinancial Support and Benefits401K plan with company matchingFinancial support for education: for attending conferences, taking courses, or gaining certificationsProfessional Development and RecognitionContinuous professional and personal development supportEmployee recognition and reward programs to mark achievements and milestonesCommunity and ImpactOpportunities to volunteer, donate, and participate in community give-back initiativesThe opportunity to have a significant impact on your team and the business in the work that you do#LI-DK1

Created: 2025-02-08