Wholesale Sales Development Specialist

Organization Information GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food. We build and support community and school gardens through volunteer days, technical assistance, training, grants and more. We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment. Wholesale Sales Development Specialist (Full Time) Position SummaryThe Sales Development Specialist is a trusted advisor and partner to GrowNYC Wholesale customers. The Development Specialist works to gain a detailed understanding of their customer's needs, and quickly develop a strong knowledge of GrowNYC Wholesale product offerings and operations processes. They are able to communicate GrowNYC Wholesale's value proposition verbally and in writing and share our passion and mission for supporting local and regional farms, as well as our focus on food access and delivering farmers market quality food throughout New York City. The focus of this role is to develop and cultivate relationships with new and existing customers - including restaurants, specialty grocers, supermarkets and moreRequirementsWholesale Customer Service Specialist Responsibilities (Include but are not limited to):Develop, manage, and optimize relationships with existing customer accountsCommunicate with customers via phone, email, and in person contact regarding GrowNYC Wholesale products promotions, seasonality, and customer needs. Seek out and develop new customer relationshipsWork closely with existing customers to educate them on new products and first harvestsProvide training and onboarding for new customers including delivery details, accounting and product knowledgeExpand GrowNYC Wholesale's presence across the five boroughs Support in promotional emails, marketing campaigns and social media Qualifications2+ years in sales and business developmentExcellent time management, ability to multitask and prioritize tasksStrong written and verbal communication, interpersonal, and presentation skillsFluency in multiple languages is a plusIdeal QualificationsNew York State driver's license Knowledge of food policy, sustainable local agriculturefarming, food systems, food access, andor food justice Fluency in multiple languages is a plus ScheduleMonday - Friday (9am-5pm). This position is full-time and year-round with an expected weekly workload of 35-40 hours per week with a 1 hour unpaid meal break each work pensationThis is a non-exempt full-time salaried position. It pays $63,000 - $68,000 annually and includes full benefits (medical, dental, vision, life insurance, long-term disability, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is union eligible.LocationThis is a hybrid role including 2 days remote and 3 days from another GrowNYC work location (either at our Bronx Hub or at our downtown Manhattan office), including mandatory presence on Wednesdays at the downtown office. This role may occasionally require off-site field visits to customerpartner sites.ApplicationsQualified candidates for the Wholesale Customer Service Specialist position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please. Application deadline: January 31st 2025Contact GrowNYC P.O. Box 2327New York, NY 10272212-788-7900For additional information, please see our website: GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

Created: 2025-02-07