Part Time Retail Customer Service Representative

Benefits: 401(k) Employee discounts Opportunity for advancement Training & development Retail Customer Service Representative - Benefit and PerksCompetitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system, copiersprinters, rental computers, and other store equipment. Other duties as assigned.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking - must have the ability to simultaneously process multiple tasksEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsA high school diploma or equivalent requiredProficient with Microsoft Office applications, Google Suite, Windows operating system, and Adobe & Canva ProAbility to work flexible hoursSome supervisory skills preferredDual Language preferred ( Spanish English), but not requiredMandatory Saturday Shift.Retail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services, printing estimatesorders, and other services offered by franchise ownerAssists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale systemUp-sells, cross-sells, and actively participates in marketing and promotional initiativesAssists management in maintaining, ordering, and stocking inventory & storeMaintains the center consistent with established standardsInteracts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staffSorts and deposits mail in private mailboxesCaptures, complete tasks, and organizes Virtual MailMaintain stores areas clean and tidy, manages paper area, in addition to shredding & waste disposal systemRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email, by phone, and in-personMust perform all duties in a safe and efficient mannerCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today!Compensation: $16.00 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!We invite EVERYONE to apply! *PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Created: 2025-02-07