Program Manager

Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIVAIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Compensation Range: $70,000 - $75,000 yearly commensurate with experienceOverview: The Ready for Work program has a nearly 30-year history of empowering individuals to successfully enter or reenter the workforce. Originally designed to assist those recovering from chronic illness or behavioral health challenges, the program now focuses on supporting young adults as they navigate the complexities of employment. Through a holistic approach to workforce readiness, the program equips participants with essential soft skills, resume writing expertise, and interview techniques. It also provides individualized counseling and support to address barriers such as personal challenges, skill gaps, or other factors that may hinder job retention.Additionally, Ready for Work offers risk reduction and prevention education to promote the health and well-being of young adults, addressing critical issues that may impact their long-term success. The Program Manager will play a pivotal role in facilitating these services, supporting the day-to-day operations, and ensuring the program's lasting impact by working closely with participants, staff, and community partners under the guidance of the Program Director.Responsibilities: Coordinate and provide oversight of daily program activities, including workshops and training sessions.Maintain a schedule of program offerings and ensure all sessions are adequately staffed and prepared.Facilitate communication between instructors, participants, and staff to ensure seamless operations.Assist in participant recruitment, onboarding, and retention efforts.Track participant progress and outcomes using appropriate tools and databases.Provide support to participants and staff during instances of crisis, conflict or transition.Collaborate with local employers, training institutions, and community organizations to identify opportunities for internships, job placements, or further education for participants.Work with RFW team to organize employer engagement events, such as job fairs or site visits.Collect and maintain accurate participant records and program data.Assist in preparing reports to funders and stakeholders, showcasing program outcomes and impact.Manage program logistics, including scheduling, material preparation, and space setup.Support budget tracking and procurement of supplies and resources.Ensure compliance with program policies and standards.Participate in program and agency QA activities to ensure compliance with internal and external standards.Maintain practice of continuous quality improvement, responding to funder, staff and participant feedback. Minimum Requirements Bachelor's degree in a related field (e.g., Social Work, Education, Workforce Development, or Public Administration) or equivalent experience.Master's degree a plus.At least two years of experience in program operations, program coordination, workforce development, or related roles, preferably in a non-profit or community-based setting.Experience working with target population, e.g., young adults, individuals from low-income communities, etc.Experience designing and executing workforce development programs.Ability to help develop engaging curriculum and workshops focused on soft skills, resume writing, interview preparation, and career planning.Familiarity with trauma-informed care or motivational interviewing techniques.Bilingual or multilingual abilities (specific languages preferred based on community needs).Experience working with target population of low-income young adults.Understanding of various workforce programs and models.Familiarity with trauma-informed care, crisis intervention, and harm reduction.Strong skills in problem-solving, conflict resolution, and boundary-setting.Excellent verbal and written communication skills. Ability to think critically and creatively, and exercise good judgmentWorking knowledge of current office, computer and social media technologies.Ability to travel to appointments, meetings, conferences, etc. for job-related business.Cultural sensitivity, empathy, resilience, teamwork, and commitment to advocacy for individuals facing housing instabilityKnowledge of the challenges facing at-risk young adults in employment contexts.Familiarity with vocational training and workforce development best practices.Experience in community engagement or participatory program design

Created: 2025-02-07