Care Management Assistant - White Plains, NY

About the job Care Management Assistant - White Plains, NY Job Title: Care Manager AssistantShift: Day - M-F 9A-5P with a weekend rotation ( Sat & Sun)Salary Range: $39,923.72 - $59,885.48Position SummaryA highly organized individual who will provide strong clerical support to the unit based care managers by handling all clerical responsibilities.Essential Functions and Responsibilities Includes the Following:Understands and adheres to Performance Standards, Policies and BehaviorsPerforms office assistant and secretarial functions for the department, including but not limited to issuing the admission and discharge Medicare and non-Medicare appeal notifications, scheduling of all PCP after care appointments and assisting with obtaining transportation, assist with obtaining authorizations for post care facilities and durable medical equipment and ensuring a discharge time out is completed on every discharge.Assist the Care Manager with all of the steps necessary for discharging a patient, utilizing a discharge checklistWork with Teletracking milestones for discharge and care coordinationPerforms receptionist duties and responsibilities as required for the department, including but not limited to greeting and directing employees and visitors, responding to telephone inquiries.Create the required forms needed for documentation of regulatory and operational functioning of the department.Create a filing and tracking system for the storage and retrieval of all archived documents.Mailing and tracking of documents being mailed for regulatory reasons.Maintain statistics and submit monthly to Director of Care ManagementPerforms all other related duties as assignedEducation & Experience RequirementsHigh School Graduate Required3 years experience in a Hospital Care Management Department highly preferredKnowledge of Insurance and Medicare regulationsKnowledge of discharge planning process and regulationsKnowledge of medical terminologyCore CompetenciesAbility to speak, write, understand and communicate in English languagePerform multiple duties in a high volume areaDemonstrates analytical skills as well as accuracy and attention to detail.Efficiently balance visitors, phone callers, and secretarial dutiesAbility to deal professionally and efficiently with all staff and all levels of management and external constituenciesSelf-starter, self-motivated and ability to work without supervisionFlexible, organized and able to set prioritiesExcellent telephone manners and good communication skillsExhibit courteous, cooperative and professional attitude at all timesRetains composure under stressPhysicalMental DemandsRequirements & Work EnvironmentMay be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospitals SDS (Safety Data Sheet) data base and may be accessed through the hospitals Intranet site (Employee ToolsSDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a discMust be physically able to stand for extended periods of timeMust be able to perform word processingcomputer work and use of transcription equipmentUse of hand coordination and finger dexterityMust have the ability to concentrate for extended periods of time and with distractionsPerform repetitive functionsAbility to read and follow written and verbal instructionsAbility to follow through on assignments without supervisionAbility to take initiative and be creative with workflowAbility to communicate effectively, create form documents and compose correspondence.Ability to monitor flow of traffic (visitors, meetings, phone calls) and assess prioritiesMust be highly organizedMust have ability to multitaskGood vision and excellent hearingAt Mercury Group Staffing, we prioritize your success. Our recruiters are dedicated and ready to guide you toward an amazing experience. Opportunities fill up quickly, so don't hesitate to email your resume to: and TEXT (267) 209-3262 to schedule an interview.Join our team of excellence and lets achieve greatness together!Job ID: WP 22271

Created: 2025-02-07