General Manager of Retail - Tidewater Stadium

Levy Sector Salary: $65,000-$75,000Other Forms of Compensation: plus bonus Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levys diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe General Manager of Retail oversees all retail operations, including Stadium Operations, Ecommerce, and occasional pop-ups. This role reports directly to the Director of Operations with dotted line to Regional Director, Retail Operations - East Division. He or she is responsible for maintaining inventory standards as it relates to receiving and distributing to both the stadium and ecommerce. Within the stadium this manager is responsible for executing the game day retail experience for Rhode Island FC, supervising the retail associates; keeping all locations fully stocked, staffed, and operational. This manager will execute a best-in-class customer service for fans and staff. The GM also is responsible for purchasing the product for the entire retail operation focusing on building margins, maintaining appropriate inventory levels, and keeping the product selection up to the standards of the client. Detailed ResponsibilitiesEnsure that all product arriving in the warehouse is received properly including the correct quantity, size, ticketed item number, price, and barcode. Must solve issues as they arise to prevent errors leaving the warehouse.Maintain inventory levels at stadium locations and ecommerce. Be flexible with product knowing the two channels differ in size and type of customer.Day-to-day contact between Rank and Rally and Rhode Island FC, working closely with the Rhode Island FC consumer products lead to meet partnership goals.Manage purchase of products for both Stadium and ecommerce. Collaborating with client on proper inventory levels, developing relationships with vendors, hitting proper deadlines, keeping margins at appropriate levels, and making selection unique as to set our operation apart from competitors while building the Rhode Island FC brand.Oversee correct use and functionality of POS retail system, Retail Cloud as well as information technology. Ability to problem solve during events is key.Assist with training and development of new associates using Levy Core SignaturesResponsible for completing physical inventory at all locations 2 times per year.Coordinate schedules ensuring proper coverage of municate with staff regarding expectations, promotions, and sales targets.Execute closing procedures which include reporting sales and payroll following every event. Send flash report to client following each event.Oversee ecommerce operations that include creating new products, marketing, website maintenance, customer service and pickpackship.Skills and ExperienceEnglish reading, writing and math skills requiredWorking knowledge of Microsoft Office applicationsWorking knowledge of Shopify preferred.Previous experience with Retail Cloud or similar retail inventory management systemMust be able to multi-taskPossible hazards include, but are not limited to, slips, trips, falls, burns, cuts and strainsMust be flexible with schedule, able to work nights, weekends and holidays3-5 years retail operations management. Physical Demands:Ability to standwalk long hours (8+ hoursday) and ability to maneuver around sales floor, stock room, and office.Lifting of heavy objects (30-50 lbs.) on a semi-regular basisFrequent stretching, reaching and bending Rank and Rally is an equal opportunity employer. At Rank and Rally we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Curious about Life at Levy? Check it out: Levy Culture Levy is a member of Compass Group USA. Compass GroupLevy is an equal opportunity employer. At CompassLevy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis. At Levy, team = family. And well always take care of family, learn more about Levy benefits offered. MedicalDentalVisionLife Insurance ADDisability InsuranceRetirement PlanFlexible Time Off PlanHoliday Time Off (varies by sitestate)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Levy maintains a drug-free workplace.Associates may also be eligible for paid andor unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.Req ID: 1395801Levy Sector [[Cust_clntAcName]] BENAE GLICKMAN [[req_classification]]

Created: 2025-02-04