Implementation Consultant (hybrid in New York)
Pulsora - New York City, NY
Apply NowJob Description
Founded in 2021, Pulsora the "Enterprise Sustainability Platform", is a well-funded Silicon Valley software startup. It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! About the Role You will be an early member of Pulsora's Solutions Consulting team and play a pivotal role in our expansion in the EMEA region. You will lead enterprise implementations across the region and will perform sales engineering for the EMEA sales team. You will be the technical face to our customers, collaborating with end-users to help turn questions into answers and insights! Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies. Day to Day Responsibilities: Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond, working European time zone hours.Analyze our customer's needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverablesManage escalations, and be the professional services expert in the EMEA regionProvide guidance relating to platform configuration and process improvementDevelop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our productLead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledgeCollaborate with Account Executives to hand-off work products for user adoptionHands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflowAbout you Willing and able to work European hours, typically 6:00am to 2:00pm EST daily, to support clients in that regionPrevious experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup emerging SaaS platformPossess the following technical skills and experience:Knowledge of DBMS, SQLKnowledge of Analytics systems such as PowerBI, Tableau, SupersetExposure to workflow based systemsProven track record of success in leading customers through software implementation and solutions configuration projectsFamiliarity with carbon emissions data andor reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plusThrive on juggling projects, multitasking, and working with offshore teams primarily in IndiaMust be highly self-motivated, nimble, with a 'can-do' attitude; you excel working in a startup and remote environmentYou have experience: 3-10 years of work experience in technical solutionsBachelor's in computer science, engineering, information systems or equivalentWhy work at Pulsora?We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!Ideally have industry and market knowledge of ESG and sustainabilityThe company will pay with salary, equity, and benefitsYou'll get to work on problems that are hard and importantYou get to work on a solution that helps the planet and helps us allYou'll be joining an extraordinary team at the beginning of an extraordinary journeyHybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)Pulsora Core ValuesIntegrityIntellectRespect for all our stakeholdersPassion for excellenceConstructive candorJoin us and become a driver for positive change!
Created: 2025-01-31