Sales Supervisor: SET Active

Our store teams are the heart of Leap! We are looking for a driven Sales Supervisor for "SET Active" located in The West Village, NYC. This leader will play an integral role in developing a world class store team and delivering top notch customer experience.The Leap platform launches and operates insight-driven retail stores for modernemerging brands with better performance and less risk. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more. What We're Looking For:Influence and inspire a team to create memorable in store experiences and foster a positive environmentExecute action plans in partnership with the Store Leader to drive sales and client engagement Ensure store standards are maintained; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment)Support with activations and new store openings as neededEmbrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plusAbility to operate independently and work effectively under pressure, support completion of store openingclosing proceduresKeep an agile work schedule; including days, nights, weekends, holidays One or more years of direct andor indirect management experienceTwo or more years of customer service andor retail experience: background in similar category preferredMust be at least 18+ years of ageMaintain an active floor presence, including standing and walking for extended periods of timeComfortability using a ladder and lifting a maximum of 50lbsWho YOU Are:People Leader- effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.Customer ObsessedHospitality Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.Collaborator- actively seeks and provides feedback, thrives on building relationships and working with teams. Professional- punctual, accountable and honest; takes initiative and demonstrates strong work ethic.Brand AdvocateCategory Expert- keeps up with trendsfashionnews in related industry; shows passion and ability to teach and educate employees + customers on product.Detail Oriented- operates with high efficiency and effectiveness, consistently produces polished and quality work.Measures of Success:Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)Clienteling: Client Outreach, Networking NPS (net promoter score)Ability to accomplish tasks + meet deadlines effectivelyLeap Perks:Employee discount + wardrobe allotment for participating Leap brandsBonus Eligible401KAccrued PTO for those eligible (blackout periods apply)Medical, Dental & Vision benefits (must avg 32hrs+wk)Employee Assistance ProgramIf you're passionate about helping emerging brands succeed and being an integral part of the revolution of retail, a career at Leap could be your ideal match. LeapCareers!Salary: $21hr - $23hrIn order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Created: 2025-01-31