Clerical Associate Level III Provisional Appointment"

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Visit us at DescriptionPosition Summary:A member of the revenue cycle process, the RegistrarAdmitting Representative is responsible for efficiently and accurate collection of information for orderly registration of patients. Major responsibilities include collecting demographic and Insurance information at point of registrationEssential Job Functions:•Accurately register and document patient demographic and insurance information in the Health Information System. Registrations take place at either the registration desk or bedside.•Follow up appointment's schedulingreferral process.•Analyze and verify insurance benefits and educate patients on costs related to their insurance.•Refer uninsured and underinsured patients to Outpatient or Inpatient Financial counselor to be screened for insurance eligibility or enrollment or for other assistance.•Perform point of service collections and process patient payments transactions.•Explain Patient Consents, HIIPA laws, Patient's Bill of rights and answer questions the patient or family members may have regarding their registration or appointment.•Scan Patient ID, insurance Card(s), referral forms (if applicable) and consent forms obtained from the patient into document imaging system.•Refer accounts requiring escalation to Supervisor in timely manner.•Attend all necessary training sessions to effectively perform the day-to-day functions of the position.•Perform duties, as assigned by the Patient Access Manager or Supervisor.Minimum Qualifications1. A high school diploma or its educational equivalent; and 2. Six (6) months of full-time satisfactory clerical experience andor experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; andor performing related customer service activities. Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Special Note: **This position description was revised in accordance with The New York City Bridge Exam, No. 3971, which includes Clerical Associate (NYC H+H).If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or forward your resume, noting the above Job ID #, to:Lincoln Medical & Mental Health CenterHuman Resources Department234 Eugenio Maria De Hostos Blvd, (East 149th Street),2nd Floor, AnnexBronx, NY 10451Attn: Recruitment UnitNYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Created: 2025-01-31