Manager, Global Events and Retail Experience

Company DescriptionFresh offers a hybrid working schedule with three fixed days in office, and two days remote. This role is based in our New York Office. WHO WE AREFresh is a global company headquartered in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. With over 30 years of expertise, we are driven by our boundless curiosity and sky's the limit approach. Whether developing a breakthrough formula, designing a marketing campaign, or welcoming guests in our shops, our teams are passionate about creating everyday indulgences that transform skin. As a lifestyle beauty brand within the LVMH group, we foster an inspiring, inclusive environment with world-class benefits that encourages everyone to dream big, because that's how we got here.Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us.Global Consumer Experience and Education team is purpose-driven team with top-notch retail expertise and client-centric mindset aiming to create synergies and consistency in addressing our clients' needs to elevate consumer experience. We put our clients at the heart and we share fresh's heartfelt generosity through our unique services, hospitality and consumer eventing.Job DescriptionYour Impact to the role:Collaborate with Global and Local teams to define event strategies to build brand equity, support new launches, product distortions and locally relevant initiativesLead the conceptualization and development of unique and innovative small-to-large scale animations and consumer events to support global icon campaignsCreate and roll out global event experiences guidelines with a set of clear business KPIs to drive event sales in collaboration with Creative and Visual Merchandising teamAct as a liaison between the Brand Marketing team and VMSD team to ensure alignment on brand messaging and in-store animationsEnhance offline brand and product storytelling with immersive tactics to increase consumer engagement and encourage content creation and sharingPartner with Education team to build retail experience based on power demos and serviceapplications to drive conversion and enhance consumers' reasons to believeLeverage Global consumer insights and analytics to optimize the in store and omnichannel consumer journey, leading to traffic to storeWork with Education team to build and deliver the next generation of high-touch service and experience (e.g. skin diagnostic tool, physical activations, etc.) that will drive innovation in the brandYour impact in your first year:Demonstrate a pro-active approach by fully owning communications with relevant market partners on building omni consumer experiences and sharing best practices around the globePlan, coordinate and pilot new initiatives to help build omni-experience that meets fresh's strategic objectivesContribute to crafting an online-to-offline seamless customer journey and global evening directivesPhysical Requirements:Must be able to remain in a stationary position on average of 7.5 hoursday.Light to moderate lifting may be required.While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.QualificationsWHO YOU AREYou have:5+Years of Experience with a track record in 360° consumer event management and retail experiences. Creative events digital agency experience is preferred.Knowledge of omni-channel happenings: digital trends, retail landscape and emerging consumer behaviorsEntrepreneurial mindset with creative and strategic problem solving skillsHigh sense of drive and ownership to drive business impactAbility to work collaboratively and build positive and effective business partnershipsAbility to interact with all levels of management in a fast paced, high growth, continually evolving environmentOutstanding interpersonal and communication skills, both verbal and writtenAmbition to learn more and fast, with a curious mindsetYou are:Digitally connected and aware of global trendsResults-oriented, with strong project and process management skillsHighly organized, good time management skills with strong attention to detailsProficiency in Microsoft Office, Excel, PowerPointProactively make recommendations on process improvement and new ways of workingYou possess:Proven Project Management SkillsStrong Written and Verbal Communication SkillsProactively make recommendations on process improvement and new ways of workingAmbition to learn more, with a curious mindsetStrong passion for the beauty industryOut-of-the-box thinking with a Sky's the Limit mentalityAdditional InformationWHAT WE OFFER YOUTraining & Development and CultureFresh and LVMH Sponsored Trainings and Workshops for Personal and Professional DevelopmentOpportunities for networking and building relationships with LVMH Community and NetworkOpportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource GroupsMental Health SupportFree professional consultation, referrals and counseling through the Employee Assistance Program (EAP)Free 247 confidential mental health supportPaid Time Off and FlexibilityComprehensive paid time off inclusive of Floating Holidays and Summer FridaysTwo fully-remote weeks throughout the year to encourage flexibility; additional holiday weeks remoteFertility and Family PlanningFertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatmentPaid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibilityTravel & lodging for those who can't access careBack-up dependent Care and TutoringFresh and LVMH 'Perks' and DiscountsFresh In-Store Discounts and GratisLVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.Pre-Tax Commuter Benefits through Wage WorksAdditional Health Club Discounts, SportingEntertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)Health CareMedical, dental and visionRetirement and Additional Benefits401k with Company Match + Additional Employer Contribution at eligibilityFresh provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. We are committed to fostering a professional work environment free from discrimination and harassment, including discrimination and harassment based on all protected categories.The salary range for this role is $95,000 - $115,000 USD.All your information will be kept confidential according to EEO guidelines.

Created: 2025-01-21