Catalyst Program Operations Manager

POSITION SUMMARY Catalyst, a program of Partnerships for Parks (PfP), harnesses the resources of City Parks Foundation, NYC Parks, and local partners to strengthen and center community building around improving high needs parks in historically underserved neighborhoods. Catalyst increases opportunities for community members to contribute to community life via neighborhood parks. We engage and connect community members into networks and groups that become caretakers, advocates, programmers, and leaders for their parks. Catalyst is seeking a systems-minded, operations manager who will effectively support our organizer and engagement team through the administration of effective systems that underpin our work. Resource system management needs: (1) Effective reporting mechanisms that capture outputs, outcomes, and impacts in our collaborative partnership work, including qualitative and quantitative reporting tools for weekly, monthly, quarterly and annual, and prepost demands. (2) Ability to show progress towards open space goals for individuals, groups, and networks in our program. (3) Clarify and connect organizer tools for community engagement (contacts, interests, goals) into CRM database, and reporting dashboard design that facilitates communication and reporting. (4) Administer budgets, track expenses and report effectively to multiple grant and funding sources. (5) Organize, distribute, and account for engagement, communication, program, and event supplies and resources. The Catalyst Program Manager will report to the Director of the Catalyst program, and track and ensure all program goals and grant deliverables are met. The Project Manager will support a team of 4-6 Catalyst Organizers who lead Catalyst's community engagement efforts in up to 20 high need communities and parks. This role is primarily focused on making sure all systems and operations run effectively for the program. This grant-funded position for one year, with a prioritized opportunity to be considered for future work based in-part on your successful performance and outcomes in this role. COMPENSATION: Ranges from $60 - 72K per yearREQUIREMENTSProvide on-the-ground and in-office support to Catalyst Organizers, including outreach, meeting facilitation and documentation, event execution, collaborating with partners, and project management. Contribute to positive team culture and performance.Coordinate with the Director on overall program assessment strategy and implementation timelines. Organize, implement and manage Catalyst systems for assessment and documentation via Salesforce database, moving from pilot assessment tools to replicated systems that measure and demonstrate progress in defined areas of success, including individual leadership, group, and network collaboration with Catalyst Organizers, execute and document contracts for wellness programs in each Catalyst park, potentially up to 250 programsprojects per year.Track and manage budgets totaling up to and beyond 1 million dollars per year in grant and private funded programming resources, including OTPS program budgets of over $200,000 per year. Experience and skill with accounting, spreadsheets, and financial reporting.Document and share best practices using methods and formats (social media, newsletters, video) that inspire learning among partners and new conjunction with the Catalyst team, plan annual learning exchanges for Catalyst community partners and PfP peer partners to elevate and share best community practices and anize and manage Catalyst monthly reporting and communication systems, including narrative reports, photovideo documentation, and assessment metrics. Provide support and guidance to team members in fulfilling all programming and reporting duties, especially grant related mandates and deliverables.Manage Catalyst external communications in coordination with PfP and CPF Communications team members' direction, protocols and branding.Participate in regular site check-ins with Catalyst Organizers to provide support, assessment, and coaching for ongoing programming improvement.Provide support and capacity to Catalyst Organizers at regularly occurring Catalyst supported community group meetings and park programs. Support Catalyst team to achieve general program effectiveness, cohesion, and ongoing cooperation and coordination with Partnerships for Parks, City Parks Foundation & NYC Parks divisions, and NYC community members. Contribute program content for internal and public-facing communication including newsletters, presentations, social media, web, and other platforms. Support Partnerships for Parks, City Parks Foundation, and NYC Parks initiatives and projects as needed.QUALIFICATIONS Proven ability to manage, support, and lead successful teams in community engagement work.Demonstrable ability to work with diverse constituencies.Bachelor's degree and a minimum 5 years experience in one of the following areas: community organizing, coalition-building, public serviceadministration, andor community programming; OR 7 years experience in one or more of the above mentioned areas.Experience working in publicprivate partnership preferred, experience working with multiple stakeholders and accountability partners required.Experience with qualitative and quantitative data collection, CRM platforms, evaluation, reporting, and presentation creation.Strong communicator, with the ability to generate internal and public-facing communications; skill and experience with public speaking, professional writing, facilitation, and listening. Motivated, resourceful, and creative self-starter with a passion for sustainable community development who is confident working both individually and as part of a team.Responsible, detail-oriented, and organized project manager. Experience planning community-led events andor collaborative projects that feature multiple stakeholders and fort and facility with office software and Google apps.Willingness to travel frequently around NYC and work on-site as often as needed, including nights and weekends. Driver's license required.NYC Parks related experience is highly preferred, parks and open-space project experience desired.Bi or multilingual strongly preferred; Spanish is a priority.WORKING FOR CITY PARKS FOUNDATION Benefits include excellent healthcare, dental and vision packages, vacation, paid holidays, 403(b) Retirement Plan, Transit Check program, life insurance, and flexible spending plan. City Parks Foundation is a collegial, mission-focused organization that values its employees and encourages professional growth and advancement.ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations.We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events.

Created: 2025-01-14