Operations Lead

DescriptionAt Chick-fil-A, Shift Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.Responsibilities include:Insures that Team Members follow recipes and read tickets to accurately prepare all sures that Team Members are extremely accurate with weights and measurements for all recipe sures that Team Members work at a pace to maintain restaurant's established speed of service sures that workstations are clean at all times.Executes proper security and cash handling and control procedures and holds registers accountable to adhering to policies and sures that Team Members monitor dining room, restroom, lobby, front counter, kitchen and overall facility cleanliness.Addresses & deescalates guest issues that may arise; consults with management regarding complex issues.Maintains a positive working relationship and treats all Team Members with respect while providing them with direction and municates and addresses Team Member performance and policyprocedure violations to management for appropriate handling.Strictly adheres and enforces all Company policies and procedures and consistently.A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.Work Directly With A Chick-fil-A Operator - The Operator is responsible for the operation of the restaurant, who invests time in his or her employees, teaching them leadership skills and important business petitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.RequirementsPrevious customer service experience preferredPrevious leadership experience an assetHard-workingTeam-orientedFriendlyHonestGreat customer skillsSolutions OrientedCompany InformationHave you dreamed about a career in Chick-fil-A, the premier restaurant chain in the country? Are you searching for a role that's more than a paycheck, a job that satisfies both your ambitions and your values? Do you want to work for a boss that cares about your development more than just your results? Are you ready for the kind of challenges that bring about genuine growth? If you've answered yes to any of these questions, we have an opportunity for you...Apply to be a leader at Fulton St. CFA in the heart of lower Manhattan.

Created: 2025-01-14