Head of Stadium Operations

As the Head of Stadium Operations, you will assume a visible leadership role within the organization that will help create USL Club fans' memories that last a lifetime. The Head of Stadium Operations is responsible for executing key Club priorities including successful execution of all stadium operations and maintenance, driving bottom line performance, elevating customer service and retaininggrowing personnel. This position plays an integral part in maintaining and protecting the facility, along with the Club brand and reputation.The Head of Stadium Operations is directly responsible for the maintenance and general operation of Club FieldStadium. The strategy and execution of the manner in which this is achieved is to be action-based, creative, focused, organized and responsive.This individual will work directly with the President of the Club to develop and execute the Club's stadium operation plan.Essential Duties & Responsibilities: Budget: Create a draft budget and plan for the facility operations department annually. This position is directly responsible for providing a standard operational excellence within the defined annual budget. Specific duties related to the budget include but are not limited to: Meet with the Director of Finance regularly to ensure budgets are maintained. Provide regular reports, short-range and long-range detailing budget forecasting. Provide back-up documentation to budget line items from time to time. Facility Operations: Maintain the stadium in manner that insures a fiscally responsible high standard of operational excellence. Develop and log all maintenance preformed on the property. Develop solutions for solving all stadium maintenance issues and making sure work is done within the constraints of the budget. Specific duties related to the facility operations include but are not limited to: Implement and maintain routine maintenance inspections. Maintain and inspect all systems in the stadium including fire alarm, security alarm, elevators, electrical systems, HVAC systems, plumbing systems, elevators, sprinkler systems and emergency power systems. Coordinate all aspects of stadium cleaning; Develop and execute third-party cleaning contract in manner that achieves standard excellence. Coordinate the fiscally responsible purchases supplying the cleaning company and facility manager with all products necessary to operate the facility. When possible, facilitate deals with vendors to provide product (and associated vendor sponsorships). Ordering product and maintaining inventories on all consumable products. Work with Director of Events to coordinate cleaning, maintenance issue that occur on non-gamedays. In situations of overlap, the Director of Stadium Operations is ultimately responsible for the facility. Facility Operations - Staff Recruit, hire, train and supervise designated staff. Ensure that each staff member under your supervision provides the optimal representation of a professional organization and operational excellence skill set. Specific examples include but are not limited to: Conduct regular reviews including annual performance reviews. Hiring game day staff and hourly staff. Facilitating all onboarding documentation for PT staff required to assist HR. Scheduling game day staff during the season and for non-gameday events. Facility Operations - Maintain working relationship with external organizations providing oversight or service to the stadium. Relationship with these organizations should be strategic, organized and documented. Serve as main point of contact with Fire Marshal. Act as main point of contact for all emergency responders at the stadium. Develop and maintain safety plans for the facility. Develop and maintain emergency plans for the facility. Responsible for compliance with all Federal, State, City and County codes as relate to the general operation of the facility. Education andor Experience & Skills: Minimum of 3 years' experience as a Stadium Operations Manager, or similar role desirable. Minimum of 2 years' experience in a managerial role preferred. Proven project management experience, along with liaising and coordinating with external and internal customers to deliver results professionally, efficiently and within budget restraints. High-school diploma required; college degree preferred. Excellent oral and written communication skills Excellent organization skills, strong work ethic, desire to excel, and willingness to learn Knowledge of Microsoft Word and Excel Ability to direct and lead Stadium Operations personnel and third-party vendors. Physical Demands Ability to liftmovecarry items weighing up to 60 lbs on a regular basis. Ability to liftmove items weighing up to 75 lbs on an occasional basis. Ability to useoperate typical maintenance hand tools and power tools on a regular basis, for long periods of time. Ability to useoperate heavy equipment including by not limited to: scissor lifts, boom lifts, tractors, etc. Ability to work in a hands-on position in all weather extremes for extended periods of time. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Created: 2025-01-14