Investor Capital Services - Client Service Treasury ...

COMPANY OVERVIEWKKR & Co. Inc., together with its subsidiaries, is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of The Global Atlantic Financial Group. POSITION SUMMARYThe Global Treasury team is recently formed within the Global Markets Operations group at KKR. The Global Treasury Team, supports all treasury and cash management operations. This includes capital calls and distributions, deal funding and closing, bank account management, FX settlements, liquidity management, credit, and more. As the team shifts their focus to continuous improvement, they are seeking a high performing individual who excels when operating in a fast-paced, deadline-oriented environment. This role is intended to work in close coordination with the KKR Client Services team and the Global Treasury team to establish a joint treasury client servicing operating model across all asset classes including credit, private equity, and co-investments. The Specialist will serve the primary point of contact for all treasury-related client inquiries with the goal to investigate, troubleshoot, and resolve all treasury-related matters in timely manner and in accordance with the standards of the Client Services team. The role will work hand in hand with members based in New York while expanding the global footprint of the Investor Capital Services team.KEY RESPONSIBLITIESCoordinate with KKR's Global Client Services Team on client communications and follow-ups, maintaining high levels of service and high standards of written communications from the Treasury standpointServe as main point of contact for client inquiries including but not limited to missing distributions, missing capital calls, incorrect wire instructions, and duplicate paymentsMaintain investor wire details in accordance with the KKR Wire Instruction policy including wire details obtained during onboarding and managing updates to existing instructions.Coordinate with bank and internal teams to resolve investor requestsParticipate in creating and documenting enhanced workflows available with the enhancement of technology and realignment of resources, including but not limited to;treasury management system implementation and reportingInquiry management systemTeam's global realignment of processesOTHER RESPONSIBLITIES MAY INCLUDEEstablish a systematic workflow process outside of email internally across stakeholders via technology and group coordinationWork with internal groups and service providers to enable automated reconciliations and monitoring for exception-based cash rec itemsAssist with tracking incoming capital calls and management fee calls from investorsEstablish operating model and escalation protocol with third party fund administrators.Coordination production of legal documents related to bank account details (Bank letters, incumbency certificates, etc.).Develop secure workflows for wire instructions internally and externallyAssist with Audits and SOX compliancePrepare periodic and ad-hoc reportingBroad support of the Treasury teamAssist with standardization of processesAssist with cash managementCRITICAL COMPETENCIES FOR SUCCESSBachelor's degree with a strong academic record from an accredited college or university; advanced degree a plus2-5 Years of relevant experience, preferably working in treasury management, financial services, consulting, financial administration or lawPrior relevant client service experience, ideally at an alternative asset management firm, and a commitment to providing best-in-class serviceHighly organized, detailed oriented, efficient and able to meet deadlines in a high-pressure environmentProcess and technology orientedDemonstrated Treasury Management System experienceProficiency in Microsoft ExcelSelf-starter with strong verbal and written communication skillsAccountable, with a strong sense of professionalism and integrityStrong interpersonal skills with the ability to partner effectively in a team and build trust and confidence of a broad base of colleagues, and a good sense of humorHighly organized with exceptional attention to detail and excellent follow-throughGrace under pressure, a strong work ethic, 247 service mentality and a positive attitude.Ability to identify, escalate, and resolve problemsissues#LI-DNIThis is the expected annual base salary range for this New York-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.Base Salary Range$110,000-$150,000 USDKKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

Created: 2025-01-13