Program Manager-Market, A

Position Announcement:Program Manager, Market AAbout CSSCenter for Supportive Schools (CSS) is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens. CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment. We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS's focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression and given that which we learn and develop-tools, frameworks, resources-in dismantling racism can be leveraged to abolish all other forms of oppression.Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement can be most devastating. For more information, please visit . For more information about CSS's commitment to antiracism, please visit . The RoleAs the full-time Program Manager, Market A, you will be based in New York City, the New York downstate area, or the MassachusettsBoston area, and will be primarily responsible for: Coaching school staff (teachers, counselors, social workers, administrators, and other school staff, etc.) in our partner schools who are serving as advisors and mentors as they implement our programs in their schools. Similar to the training role described immediately below, coaching is characterized by a facilitative approach that mirrors the ways that faculty are trained to work with their students.Facilitating at training events, which includes co-facilitating small groups in an experiential learning setting at both residential (overnight) training experiences as well as 1-day training experiences at designated training site locations and schools. Through these two key responsibilities, you will provide day-to-day management of a portfolio of CSS's leadership solutions throughout NYC, NY downstate, andor MABoston area. The Program Manager will be responsible for building and maintaining relationships with partner schools and providing technical assistance and coaching to teams of administrators and faculty to plan for successful program implementation. The Program Manager will assist schools in developing implementation action plans, troubleshooting implementation obstacles, and planning for program sustainability. Based on grant opportunities, you may also support school participation in a rigorous evaluation study. The Program Manager will ensure that CSS's programming is implemented at exceptional levels of quality.These two primary responsibilities will be grounded in the following foundational principles that will be applied to all of your coaching and training work: Groups as the Unit of Change: The unit of change with which CSS works is at the group level, grounded in the belief that safe, supportive, engaging, and inspiring groups enable social, emotional, and academic growth.Facilitation as the Key to Change: Our work is grounded in a commitment to expert facilitation of activity-based experiences on multiple levels: our facilitation with educators, the facilitation of educators with their peer leaderseducators, and the facilitation of peer leaderseducators with their groups of younger students.Professional Feedback & Continuous Improvement: While CSS hires deeply skilled professionals, we are also committed to continuous improvement for both ourselves and our partner schools. You can expect that you will be continually challenged to articulate both your successes and your areas of challengegrowth opportunity, and to participate in a variety of internal learning opportunities that rely on collegial collaboration, feedback, and reflection.Key Job ResponsibilitiesSchool-Based Program Implementation CoachingSupport the successful implementation of CSS solutions in select CSS partner schools, primarily an evidence-based, school-based program that supports and eases students' successful transitions into middle and high school by tapping into the power of older students to create a nurturing environment for incoming students, and , an evidence-based, school-based prevention and intervention program for grades 4 through 11. Achievement Mentoring promotes successful high school completion by matching students with a school-based, caring adult who will support, encourage, and advocate for their success. Please note that Program Managers may grow to support up to all of CSS's .Build and maintain relationships with partner schools Coordinate, plan, and facilitate on-site (and phonevideo) coaching sessions with school staff, including administrators, faculty, and other school staff. Through these coaching sessions, the Program Manager will observe school staff facilitating CSS programs and conduct debrief sessions, helping school staff to be reflective about their practices and to continue building their facilitation skills, program implementation prowess, and other skills that support program implementation fidelity and sustainabilityCoordinate, plan, and facilitate on-site meetings with administrators, faculty, and staff on a regular basis throughout the school year to plan for program implementation next steps, problem-solve implementation obstacles, and ensure program fidelity and sustainabilityRegularly assess and identify coaching needs of partner schools, develop coaching calendar, and ensure necessary support has been provided to each schoolDevelop comprehensive knowledge of program curricula in service of advising schools around how to leverage and implement program curricula to meet student and group needs and implement programs with fidelityAssist schools that are implementing a CSS solution with high fidelity in applying to be acknowledged as a CSS certified schoolFacilitating at Training EventsFacilitate at training conferences designed to build the capacity of school staff to effectively implement CSS's solutions at their schoolsLead client schools through stakeholder training that fosters a team approach to implementing a new initiative by focusing on both foundational logistics and relationshipscommunication with the school communityBalance CSS's tried and true training and facilitation practices with continuous attention to innovation and improvementFully participate in and contribute to internal meetings to effectively prepare for training conferences and to debrief and learn from the trainings after they have occurredFully participate in internal professional development opportunities and feedback sessions to continue to hone and develop facilitation skillsProgram Management Maintain regular contact with partner schools to track implementation progressCreate regular records of coaching support provided within established CSS systems Support the collection of program implementation data and student demographic data from each school Support program evaluation activitiesWork in coordination with other program support staff to support school needs and implementation fidelityInterface with partner schools to ensure compliance with research protocols and assist with evaluation activitiesBuild and maintain collaborative working relationships with other organizations in support of CSS's workIn addition to the responsibilities detailed above, the Program Manager will regularly collaborate with other Program Managers to assess needs and trends across school partners and participate in internal processes designed to continuously improve the quality and efficacy of our work in schools. Other responsibilities will also be assigned, as needed. Qualifications and ExperienceEducation: You've likely earned a bachelor's degree and potentially also hold a master's degree in a related field, such as education, psychology, or social work, or have achieved equivalent work experience.Professional Experiences and Personal QualitiesSkills: You likely have at least 2-5 years of experience in educational coaching andor training facilitation, including experience working in schools andor non-profit organizations. You likely have extensive knowledge of and experience working in public schools; exceptional abilities to problem solve, plan, and prioritize; a "roll-up-your-sleeves" entrepreneurial, startup attitude; knowledge of and experience working in education reform and student support services; proven ability to work in a fast-paced environment managing multiple projects; and demonstrated high level interpersonal and cross-cultural skills, including the ability to build relationships internally and externally and to manage effective addition, you have likely had the following experiences and have demonstrated the following attributes: Strong relationship-building skills and the ability to work collaboratively with people of diverse backgroundsStrong public speaking and group facilitation skills; you likely have served in a training facilitation role in educational andor other social service settings Excellent listening, writing, and speaking skillsHighly effective time-management, organizational, goal-setting, problem-solving, and decision-making skillsAbility to gather, analyze, synthesize, and communicate information from various sourcesKnowledgeable in issues related to K-12 schools and education; experience in urban educational settings is a plusKnowledgeable in student support servicesAbility to obtain and utilize client data to drive decisionsDemonstrated ability to work independently and collaborativelyFlexibility, resourcefulness, and willingness to work evenings and weekends when required for successful and timely completion of projectsAbility to use discretion and judgment in handling confidential and sensitive informationCommitment to the mission and of CSS and our Experience in school counseling or social work strongly preferredExperience with school-based program evaluation preferredProgram implementation experience preferredKnowledgeable in technologyRemarkable referencesLocationThe Program Manager, Market A, will be based in either New York City, New York downstate area (Hudson Valley, Westchester, etc.), or MassachusettsBoston area. Work EnvironmentPhysical RequirementsProlonged periods of sitting at a desk and working at a computer, including participating in virtual videoconference meetingsCommunicating with others in writing and verbally to exchange informationTraveling long distances by planecarCompensation and BenefitsThe anticipated starting date for this position is JanuaryFebruary 2023. The annual salary range for this position is $59,300 - $74,100 per year. CSS offers the following benefits:Comprehensive and competitive benefits plan, including health, dental, vision, flexible spending accounts, health reimbursement accounts, commuter and transit accounts403(b) plan with employer matchGenerous paid time offPaid holidays and winter breakFlexible work option based on job role eligibilityEmployee Assistance Program Reduced schedule on Fridays during summer monthsPhone stipendTo ApplyInterested applicants are requested to apply by emailing a cover letter and CVrsum to . Please include (1) the title of the position in the subject line of your email and (2) where you found the position posting in your cover letter. If possible, please email all documents in PDF format. Black, Indigenous, and other People of Color (BIPOC) are strongly encouraged to apply. NYC Department of Education fingerprinting and background clearances will be required.Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff. CSS's Equal Employment Opportunity and Affirmative Action related policies are available upon request.Position Announcement:Program Manager, Market AAbout CSSCenter for Supportive Schools (CSS) is an anti-racist, fast-paced, collegial, and team-oriented organization wholly committed to helping schools become places where students want to be. Our work directly addresses student disengagement, a root cause of diminished academic performance, students dropping out of school, and other high-risk student behaviors. We partner with schools in three areas: developing all students into leaders; empowering teachers to collaborate with each other and with students; and engaging entire school communities to improve how learning happens. CSS is driven by the vision that one day, all students will thrive in schools that graduate them prepared for the rigors of college and lives filled with meaningful work, active citizenship, and personal fulfillment. We are committed to antiracism. Our vision for students will not be realized absent the dismantling of systemic racism that permeates schools and society. Schools are not safe, supportive, engaging, and inspiring unless they address all areas of marginalization and eradicate all the many interconnected forms of oppression. CSS's focus on antiracism results from the outsized role that racism has played in shaping the United States and its institutions, from the fact that racism intersects with all other forms of oppression and given that which we learn and develop-tools, frameworks, resources-in dismantling racism can be leveraged to abolish all other forms of oppression.Founded in 1979, we are a national organization currently impacting 65,000 students annually and committed to supporting every K-12 school in the country. Most of our partners are economically disadvantaged communities where the consequences of student disengagement can be most devastating. For more information, please visit . For more information about CSS's commitment to antiracism, please visit . The RoleAs the full-time Program Manager, Market A, you will be based in New York City, the New York downstate area, or the MassachusettsBoston area, and will be primarily responsible for: Coaching school staff (teachers, counselors, social workers, administrators, and other school staff, etc.) in our partner schools who are serving as advisors and mentors as they implement our programs in their schools. Similar to the training role described immediately below, coaching is characterized by a facilitative approach that mirrors the ways that faculty are trained to work with their students.Facilitating at training events, which includes co-facilitating small groups in an experiential learning setting at both residential (overnight) training experiences as well as 1-day training experiences at designated training site locations and schools. Through these two key responsibilities, you will provide day-to-day management of a portfolio of CSS's leadership solutions throughout NYC, NY downstate, andor MABoston area. The Program Manager will be responsible for building and maintaining relationships with partner schools and providing technical assistance and coaching to teams of administrators and faculty to plan for successful program implementation. The Program Manager will assist schools in developing implementation action plans, troubleshooting implementation obstacles, and planning for program sustainability. Based on grant opportunities, you may also support school participation in a rigorous evaluation study. The Program Manager will ensure that CSS's programming is implemented at exceptional levels of quality.These two primary responsibilities will be grounded in the following foundational principles that will be applied to all of your coaching and training work: Groups as the Unit of Change: The unit of change with which CSS works is at the group level, grounded in the belief that safe, supportive, engaging, and inspiring groups enable social, emotional, and academic growth.Facilitation as the Key to Change: Our work is grounded in a commitment to expert facilitation of activity-based experiences on multiple levels: our facilitation with educators, the facilitation of educators with their peer leaderseducators, and the facilitation of peer leaderseducators with their groups of younger students.Professional Feedback & Continuous Improvement: While CSS hires deeply skilled professionals, we are also committed to continuous improvement for both ourselves and our partner schools. You can expect that you will be continually challenged to articulate both your successes and your areas of challengegrowth opportunity, and to participate in a variety of internal learning opportunities that rely on collegial collaboration, feedback, and reflection.Key Job ResponsibilitiesSchool-Based Program Implementation CoachingSupport the successful implementation of CSS solutions in select CSS partner schools, primarily an evidence-based, school-based program that supports and eases students' successful transitions into middle and high school by tapping into the power of older students to create a nurturing environment for incoming students, and , an evidence-based, school-based prevention and intervention program for grades 4 through 11. Achievement Mentoring promotes successful high school completion by matching students with a school-based, caring adult who will support, encourage, and advocate for their success. Please note that Program Managers may grow to support up to all of CSS's .Build and maintain relationships with partner schools Coordinate, plan, and facilitate on-site (and phonevideo) coaching sessions with school staff, including administrators, faculty, and other school staff. Through these coaching sessions, the Program Manager will observe school staff facilitating CSS programs and conduct debrief sessions, helping school staff to be reflective about their practices and to continue building their facilitation skills, program implementation prowess, and other skills that support program implementation fidelity and sustainabilityCoordinate, plan, and facilitate on-site meetings with administrators, faculty, and staff on a regular basis throughout the school year to plan for program implementation next steps, problem-solve implementation obstacles, and ensure program fidelity and sustainabilityRegularly assess and identify coaching needs of partner schools, develop coaching calendar, and ensure necessary support has been provided to each schoolDevelop comprehensive knowledge of program curricula in service of advising schools around how to leverage and implement program curricula to meet student and group needs and implement programs with fidelityAssist schools that are implementing a CSS solution with high fidelity in applying to be acknowledged as a CSS certified schoolFacilitating at Training EventsFacilitate at training conferences designed to build the capacity of school staff to effectively implement CSS's solutions at their schoolsLead client schools through stakeholder training that fosters a team approach to implementing a new initiative by focusing on both foundational logistics and relationshipscommunication with the school communityBalance CSS's tried and true training and facilitation practices with continuous attention to innovation and improvementFully participate in and contribute to internal meetings to effectively prepare for training conferences and to debrief and learn from the trainings after they have occurredFully participate in internal professional development opportunities and feedback sessions to continue to hone and develop facilitation skillsProgram Management Maintain regular contact with partner schools to track implementation progressCreate regular records of coaching support provided within established CSS systems Support the collection of program implementation data and student demographic data from each school Support program evaluation activitiesWork in coordination with other program support staff to support school needs and implementation fidelityInterface with partner schools to ensure compliance with research protocols and assist with evaluation activitiesBuild and maintain collaborative working relationships with other organizations in support of CSS's workIn addition to the responsibilities detailed above, the Program Manager will regularly collaborate with other Program Managers to assess needs and trends across school partners and participate in internal processes designed to continuously improve the quality and efficacy of our work in schools. Other responsibilities will also be assigned, as needed. Qualifications and ExperienceEducation: You've likely earned a bachelor's degree and potentially also hold a master's degree in a related field, such as education, psychology, or social work, or have achieved equivalent work experience.Professional Experiences and Personal QualitiesSkills: You likely have at least 2-5 years of experience in educational coaching andor training facilitation, including experience working in schools andor non-profit organizations. You likely have extensive knowledge of and experience working in public schools; exceptional abilities to problem solve, plan, and prioritize; a "roll-up-your-sleeves" entrepreneurial, startup attitude; knowledge of and experience working in education reform and student support services; proven ability to work in a fast-paced environment managing multiple projects; and demonstrated high level interpersonal and cross-cultural skills, including the ability to build relationships internally and externally and to manage effective addition, you have likely had the following experiences and have demonstrated the following attributes: Strong relationship-building skills and the ability to work collaboratively with people of diverse backgroundsStrong public speaking and group facilitation skills; you likely have served in a training facilitation role in educational andor other social service settings Excellent listening, writing, and speaking skillsHighly effective time-management, organizational, goal-setting, problem-solving, and decision-making skillsAbility to gather, analyze, synthesize, and communicate information from various sourcesKnowledgeable in issues related to K-12 schools and education; experience in urban educational settings is a plusKnowledgeable in student support servicesAbility to obtain and utilize client data to drive decisionsDemonstrated ability to work independently and collaborativelyFlexibility, resourcefulness, and willingness to work evenings and weekends when required for successful and timely completion of projectsAbility to use discretion and judgment in handling confidential and sensitive informationCommitment to the mission and of CSS and our Experience in school counseling or social work strongly preferredExperience with school-based program evaluation preferredProgram implementation experience preferredKnowledgeable in technologyRemarkable referencesLocationThe Program Manager, Market A, will be based in either New York City, New York downstate area (Hudson Valley, Westchester, etc.), or MassachusettsBoston area. Work EnvironmentPhysical RequirementsProlonged periods of sitting at a desk and working at a computer, including participating in virtual videoconference meetingsCommunicating with others in writing and verbally to exchange informationTraveling long distances by planecarCompensation and BenefitsThe anticipated starting date for this position is JanuaryFebruary 2023. The annual salary range for this position is $59,300 - $74,100 per year. CSS offers the following benefits:Comprehensive and competitive benefits plan, including health, dental, vision, flexible spending accounts, health reimbursement accounts, commuter and transit accounts403(b) plan with employer matchGenerous paid time offPaid holidays and winter breakFlexible work option based on job role eligibilityEmployee Assistance Program Reduced schedule on Fridays during summer monthsPhone stipendTo ApplyInterested applicants are requested to apply by emailing a cover letter and CVrsum to . Please include (1) the title of the position in the subject line of your email and (2) where you found the position posting in your cover letter. If possible, please email all documents in PDF format. Black, Indigenous, and other People of Color (BIPOC) are strongly encouraged to apply. NYC Department of Education fingerprinting and background clearances will be required.Center for Supportive Schools is an equal opportunity employer committed to inclusive hiring and dedicated to diversity, inclusion, and equity in its work and staff. CSS's Equal Employment Opportunity and Affirmative Action related policies are available upon request.

Created: 2025-01-13