Center Manager

Position SummaryThe Center Manager position has full revenue & operational responsibility for a Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.This is a salaried exempt role which requires a minimum of 40 hours worked in the assigned Center weekly. The Center Manager is required to work the hours necessary to successfully fulfill the needs of the business, which can be above and beyond the regularly scheduled hours. Full schedule availability is required for this role.This Team Member Must uphold the Artemis Wax Core Values:We are Team PlayersWe Play to WinWe Bring the EnergyWe are CommittedResponsibilities: Essential Job FunctionsField and People LeadershipLead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgetsDevelop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and lead performanceIdentify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with beauty schools to drive Wax Specialist recruiting.Train and role model the expected behaviors and processes put forward by European Wax CenterEffectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback.Business Expectations and RhythmsDeliver and manage the Centers performance across revenue and KPI's.Review and assess Center KPI's daily. Coach appropriate behaviors and plan accordingly.Create effective action plans with Team to improve daily, weekly, monthly, and annual performance.Deep mastery and coaching of sales and scriptsManage all aspects of traffic, conversion and staffing to deliver optimal center performance.Lead and organize operations, center payroll, ordering and compliance.Education Experience Qualifications2 years of related and applicable management experience in a sales driver roleBachelor's Degree or applicable related experienceFull proficiency of Microsoft Office SuiteDemonstrated results oriented leadershipSelf-motivated and process focusedTeam Member CentricOutstanding communication skills Fun. You must have fun.Work EnvironmentMust be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors.Must be able to change activity frequently and cope with interruptionsMost work performed indoors. Temperature is moderate and controlled.Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are required. Length of time at these tasks varies from day to day.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to lift up to 50 lbs. occasionallyTalking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.

Created: 2025-01-13