Assistant General Manager
Union Square Cafe - New York City, NY
Apply NowJob Description
Union Square Cafe's seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Caf-the flagship business that launched Union Square Hospitality Group-has been one of the country's most beloved restaurants for more than 35 years. In our second home on 19th Street, Union Square Caf embodies the heartfelt passion and generosity that has been the restaurant's calling card since we opened in 1985. Designed by Rockwell Group, our new home preserves the restaurant's signature charm, intimacy, and familiarity in a fresh, contemporary dining environment. Union Square Caf has won five James Beard Awards and earned Zagat Survey's #1 ranking as New York's Most Popular Restaurant an unprecedented nine times. Who you are:The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Service Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.What you'll do:Cultivate a culture of authentic hospitality for all stakeholders that supports our business objectives and growth.Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholdersEagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General ManagerProvides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and developmentConsistently looks for internal and external opportunities to build our growing teamFosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all timesEnsures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely mannerCompletes assigned administrative responsibilities as directed by the General ManagerDemonstrates experience in maintaining all aspects of operations, including HR related responsibilitiesPerform additional responsibilities as needed and other duties as assigned to support team objectives and operational successWhat we need from you:3+ years of restaurant management experience in a similar environmentPreferred Bachelor's Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the jobMust be able to stand andor walk for extended periods of timeEnglish fluency and Spanish preferred, but not required What you'll get from us:Annual salary of $85,000 - $95,000, plus bonus potential* Comprehensive Medical, Dental, and Vision insurancePaid Time Off to support you with an active life outside of workPaid Parental LeaveLife InsuranceFlexible Spending Options (health care, dependent care, transit & parking)Employee Assistance Program to support overall mental wellbeingExclusive access to primary care, mental health, and other healthcare services through Radish HealthAnnual dining credit and 51% dining discount throughout the USHG family of restaurantsMatched 401(k) to help you invest in your futureAccess to the USHG HUGS Employee Relief Fund*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.#WORKWITHUS
Created: 2025-01-13