Business Process Analyst (Mid) (Part Time)

This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience.Location: Rockville, MD (Hybrid)LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.Position DescriptionLCG Growth Team is seeking a a skilled Business Process Analyst (Mid) (Part Time) to support the operations, maintenance, and enhancement of critical business systems and workflows for the client's organization. The successful candidate will collaborate with stakeholders, analyze system and workflow requirements, and implement effective solutions to optimize operations.Duties and Responsibilities Manage internal and public-facing SharePoint sites, ensuring a consistent look and feel. Maintain permissions, perform updates, and support site governance in alignment with NIH security and privacy standards. Develop and maintain technical documentation, user manuals, and training materials. Provide Section 508 compliance for NIH forms and online content. Troubleshoot and resolve service requests, coordinate maintenance with NIH IT teams, and perform root cause analysis. Develop, update, and maintain custom workflows in SharePoint Online using Power Automate. Implement dashboards for tracking approvals, lifecycle processes, and metrics for key programs for the client organization. Provide training and testing support for newly implemented workflows. Assist in the operations, maintenance, and enhancement of business-critical systems. Support database administration, troubleshoot technical issues, and provide application support. Ensure all systems comply with NIH, HHS, and federal security and privacy requirements. Develop user guides and training materials to support system usage and functionality. Work with program leads and stakeholders to gather and document business requirements. Provide recommendations for process optimizations and enhancements based on analysis. Ensure new developments and enhancements align with industry best practices and organizational needs. Ensure Section 508 compliance across applications and supporting documentation. Develop reports and dashboards based on user feedback and evolving system needs.Qualifications Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Minimum 5 years of experience in business process analysis, system administration, or application support. Proficient in SharePoint Online, Power Automate, and Microsoft 365 environments. Experience with .NET application development, SQL Server database management, and Agile methodologies Preferred: PMP, Certified Business Analysis Professional (CBAP), or equivalent certification.Skills Strong analytical and problem-solving skills. Proficiency in creating workflows, dashboards, and 508-compliant documentation. Excellent communication skills for technical and non-technical stakeholders. Ability to handle multiple tasks and priorities in a fast-paced pensation and BenefitsThe projected compensation range for this position is $83,900 to $102,300 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. The target salary is $92,600 per year. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of educationtraining, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the .

Created: 2025-01-12