Public Health Educator- Level I

NYC Health + HospitalsGotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Job DescriptionSUMMARY OF DUTIES AND RESPONSIBILITIES: The Lifestyle Medicine Program is designed to help patients living with chronic cardiometabolic conditions adopt healthy lifestyle changes across the pillars of nutrition, physical activity, sleep, stress management, social connections, and avoidance of risky substances. Clinical criteria for referral to this program include atherosclerotic cardiovascular disease, hypertension, prediabetes, type 2 diabetes, andor health concerns related to obesity. The Program Coordinator will oversee the day-to-day operations of the Lifestyle Medicine Program.Summary of Duties and Responsibilities: •Participate in daily huddles to ensure optimal team communication, support and problem solving.•Help develop strategies to improve performance and operations (i.e., reduce patient cycle time, improve access, decrease wait time, improve patient experience).•Coordinates key administrative initiatives including new hire placement, room assignments, and access for software systems as needed (e.g., Epic, Outlook, Microsoft Network).•Plans, develops, and may conduct trainings to ensure clerical staff consistently meet patient experience standard including tone, body language and attitude, and display caring actions even in stressful situations•Complete annual regulatory requirements within established timeframes.•Perform data entrymanagement including generating reports and maintaining a HIPAA-compliant database of program patients and their follow-up visits•Manage intake of patients to program, including outreach to prospective patients to provide overview of program and schedule initial visits•Provides administrative supervision of patient flow through the program, ensuring patients are scheduled as per program protocols, identifying patients lost to follow-up, and troubleshooting missed appointments•Assist with scheduling program appointments as needed (remote or in-person visits to physicians, nurse practitioner, dietitian, health coach, social worker).•Facilitate communication between patients and finance department on billing•Assist with requests for authorization for dietitian visits and other services.•Coordinate logistics of program activities, including group visits (video andor in-person), cooking demonstrations, and program staff meetings.•Manage communication between program staff and entities including patients, public relations, volunteers, and studentstrainees.•Performs related duties as requiredMinimum Qualifications1. A masters degree from an accredited college or university in public health education, education, publiccommunity health administration, public administration or business administration, and one year of full-time satisfactory experience in developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, evaluating health education programs; presenting public health education programs; andor counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, andor family planning; or,2. A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as outlined in one (1) above.Department PreferencesPREFERRED SKILLS:•Microsoft Office Suite•Webex•Spanish proficiencyCOMPUTER PROGRAMSSOFTWARE OPERATED:•Microsoft Office Suite•Webex•EpicIf you wish to apply for this position, please apply online by clicking the "Apply for Job" button NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programsVacancy Control Board NumberVCB #: CUM-12062024-32187

Created: 2025-01-10