Restaurant Manager (the farmer's daughter)

Job Type Full-timeDescriptionThe Farmer's Daughter Restaurant at Normandy Farm Hotel is seeking a Restaurant Manager with a minimum of 2 years of restaurant management experience in the hospitality industry.We are devoted to building a world class team that is committed to providing exemplary personalized customer service. This commitment has resulted in a workplace and total guest experience that is extremely welcoming, pleasant, and yes, fun.Title: Farmer's Daughter Restaurant Manager Job Function: The Restaurant Manager is responsible for the overall satisfaction of guests as well as maintaining a clean and safe work environment. They supervise the dining room staff and work closely with the Restaurant Operations Manager to achieve the restaurant's stated goals. As a member of the management team, the Restaurant Manager shall lead by example and always conduct themselves in a manner that is fitting for a manager of a first-class restaurant.*This role will undergo a pre-employment background and drug test*This is a Full-time position to include a full benefits package.MedicalDentalVisionCompany paid Life insurance401k matchShort term and Long-term disabilityPaid Time OffAdditional Responsibilities:Set up, operate, and close all Dining Rooms & related areas (Main Dining Room, Orchard Room, Dowry Room, Wine Room, Bar, Lobby)Must be pro-active and communicate effectively with the Director of Restaurant Operations, Food and Beverage Director, Chefs, other Restaurant Managers, and all others.Greets members and guests, always guaranteeing an enjoyable dining experience.Ensures that the dining room is always attended during operating hours.Has full knowledge of all a la carte menus and general knowledge of banquet menus.Able to coordinate food service for dining rooms during even the busiest of times and ensures quality, cleanliness, and timeliness throughout the meal period.Assures that all safety regulations, company policies, and liquor policies are followed and is fluent in any accident or emergency spects the dining room before, during, and after each meal period to ensure cleanliness and timeliness throughout the meal period.Identifies staffing needs and maintains appropriate staffing levels. Understands when to eliminate staff to meet budget concerns without sacrificing service standards.Schedule restaurant staff and makes decisions based on what is best for the guests, not based on what is comfortable or necessarily convenient.Full knowledge of MICROS POS System.Able to run reports on the operating systems and close out the day's business in a timely and accurate manner including posting to the daily flash reports.Ensures all paperwork including cash payments is accurately recorded and deposited properly.Works to ensure that all record-keeping procedures are consistently followed.Attends all food and beverage staff meetings.Able to read, comprehend and execute events based on the Banquet Event OrderProperly charges and bills events per the BEO and communicates with the accounting department.Able to assist the Director of Restaurant Operations and Executive Chef with evaluating menu items and recommends changes based on guest feedback and trends.Assists in maintaining inventory par levels, organization of storage areas, and rotation of stock.Works with the hotel front desk team to coordinate dining reservations for hotel guests, as well as provide room service for in-house guests.Attend and participates in all training sessions and team meetings.Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct."An exemplary work ethic, meticulous attention to detail, and a passion for providing superior customer service are necessary for all applicants."Requirements Minimum of 2 years of restaurant management experienceGraduate with a degree in Hospitality Management Preferred Ability to interact with staff effectively and professionally at all levels of the organizationThorough knowledge of food and alcoholic beverage selectionsProfessional, articulate, friendly, detail orientated, organized and punctualExcellent oral and written communication skillsDemonstrated drive to provide exceptional service and willingness to go out of hisher way to accommodate members and exceed their expectationsAbility to work full-time flexible hours, especially on nights, weekends, and holidaysFlexibility, with the ability to adjust to meet the changing needs of the restaurantMust show enthusiasm for the job and the restaurantMust be considerate, patient, and willing to help out fellow employeesMust be able to tolerate pressure and work calmly and efficiently during busy timesPossess the highest work ethic, personal morals, and honesty beyond reproach

Created: 2025-01-10